Principal Business Process Analyst

Role summary

Essential functions

• Lead cross-functional improvement initiatives from identifying opportunities through implementation and benefits realization.
• Develop long-term transformation strategies and design scalable future-state processes, operating models, workflows, governance, controls, roles, and performance measures.
• Analyze organizational performance, trends, gaps, root causes, risk, and business impact using quantitative and qualitative methods.
• Use metrics, predictive analysis, benchmarking, and statistical methods to support decisions and investment recommendations.
• Lead process diagnostics using value stream mapping, process mapping, capacity modeling, time studies, workflow analysis, simulation, root cause analysis, and statistical analysis.
• Apply Lean Six Sigma, process reengineering, and continuous improvement methods to complex challenges.
• Translate findings into recommendations and establish implementation strategies, governance, success measures, and executive reporting.
• Oversee implementation and reviews to realize benefits; develop and facilitate process improvement training.

Qualifications

• Bachelor’s degree in a related field or equivalent experience.
• At least 8 years of process improvement or process reengineering experience.
• Six Sigma Black Belt or Master Black Belt certification is required.
• Experience in data gathering, research, analytics, problem identification, and solution recommendations.
• Experience with financial and risk analysis and business cases, including cost-benefit analysis.
• Knowledge of project planning methods and related functional disciplines.
• Experience with Excel, flowcharts, activity diagrams, workflow models, and tracking, reporting, or process-mapping tools.
• Ability to apply Six Sigma, Lean, statistics, data analysis, and change leadership methods.
• Strong analytical, communication, influence, conflict management, change management, and coaching skills.

Pay

• Annual salary is $110,541.41–$147,387.48.

Working conditions

• The working environment is generally favorable, with adequate lighting and temperature and no hazardous or unpleasant conditions described.