Principal Application Support Engineer(SRE)
Key Skills for This Role
Full Job Posting
Qualifications
- 12+ years of experience in Application Support, Production Support, Site Reliability Engineering (SRE), or Technology Operations.
- 3+ years of experience leading technical teams or large-scale operational initiatives.
- Bachelor's degree preferred or equivalent experience.
- Experience supporting highly available, business-critical applications within Financial Services or Capital Markets environments.
- Talent Needed for Success
- Deep expertise in Application Support Engineering, Site Reliability Engineering (SRE), and enterprise production operations.
- Strong experience leading major incident management, root cause analysis, and executive-level communications.
- Hands-on knowledge of Linux, Windows, AWS, OpenShift/Kubernetes, IBM MQ, and distributed application architectures.
- Experience with observability platforms such as Splunk, Grafana, and related monitoring technologies.
- Strong understanding of SQL/PLSQL, query optimization, middleware technologies, networking, Autosys, and enterprise application ecosystems.
- Experience driving automation through scripting, AI-enabled operational tooling, and workflow orchestration.
- Familiarity with ServiceNow and ITIL-based Incident, Problem, and Change Management practices.
- Exposure to mainframe-integrated environments, batch processing, and complex enterprise workflows.
- Exceptional communication, stakeholder management, and technical leadership skills.
- Capital Markets or Financial Services industry experience required.
- The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Preferred Qualifications
- Bachelor's degree preferred or equivalent experience.
About DTCC
Global post-trade market infrastructure for the financial services industry.
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