Application Support Engineering Senior Associate
Key Skills for This Role
Full Job Posting
Qualifications:
- 6+ years of related experience
- Bachelor's degree (preferred) or equivalent experience
- Talents Needed for Success:
- Demonstrated experience administering multiple Oracle EPM Cloud applications, with a strong preference for:
- Enterprise Data Management (EDMCS)
- Account Reconciliation Cloud Service (ARCS)
- Working knowledge of other Oracle EPM products including EPBCS, PCMCS, TRCS, Narrative Reporting, Predictive Cash Forecasting and Smartview is a plus.
- Application Administration & Support
- Ability to perform day-to-day EPM administration activities, including:
- User provisioning and security administration
- Configuration management
- Metadata maintenance
- Environment migrations and refreshes
- Monitoring and troubleshooting application issues
- Experience supporting production environments with a focus on stability, reliability, and compliance.
- Configuration & Testing
- Ability to analyze business requirements and translate them into application configurations and technical specifications.
- Experience performing regression testing, validating enhancements, and coordinating user acceptance testing during application releases and upgrades.
- Strong attention to detail when documenting changes and verifying impacts across integrated applications.
- Integration & Data Management
- Familiarity with Oracle Data Exchange, Data Management, Pipelines, Integration Agent, and related integration technologies.
- Understanding of inbound and outbound data integrations between Oracle EPM and enterprise applications such as ERP, Data Warehouse, and reporting platforms.
- Ability to monitor, troubleshoot, and support data integration processes.
- Analysis & Solution Design
- Strong analytical and problem-solving skills with the ability to:
- Review business requirements
- Evaluate impacts across multiple EPM applications
- Develop functional designs and technical specifications
- Recommend scalable and supportable solutions
- Ability to communicate technical concepts effectively with finance, accounting, tax, and technology teams.
- Release & Change Management
- Experience supporting and testing Oracle monthly updates, application enhancements, and platform releases.
- Ability to coordinate release activities, testing, documentation, and deployment activities in accordance with DTCC's System Delivery Process (SDP).
- Commitment to change control, governance, and risk management practices.
- Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation
Preferred Qualifications
- Bachelor's degree (preferred) or equivalent experience
- Working knowledge of other Oracle EPM products including EPBCS, PCMCS, TRCS, Narrative Reporting, Predictive Cash Forecasting and Smartview is a plus.
About DTCC
Global post-trade market infrastructure for the financial services industry.
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