Presales Engineer

About This Role

About Shifra

Shifra (an Inforte Company) is a leading value-added distributor (VAD) in the Middle East, specializing in cybersecurity solutions. We partner with globally recognized cybersecurity vendors to deliver advanced technology, enablement, and technical support to our channel partners across the region.

Learn more: www.shifra-me.com

We are currently seeking a System Engineer to join our team in Riyadh.

Key Responsibilities:

• Engage with customers to assess cyber security requirements, focusing on Shifra products and specially network security requirements and zero-trust maturity
• Design secure architectures focusing on:
• EfficientIP DDI (DNS Security, DHCP, IPAM)
• Zero-Trust Network Segmentation
• Ransomware containment, east-west traffic control, and lateral movement prevention
• Conduct demos, PoCs, and technical deep-dive workshops
• Answer RFIs/RFPs with accurate and compliant technical responses

Partner & Vendor Collaboration:

• Coordinate with vendor technical teams for solution enhancements and escalations
• Participate in regional cybersecurity events and workshops

Professional Services Scoping:

• Assess customer environments for DDI and segmentation readiness
• Define technical scope, deployment architecture, BoQ/BOM and integration requirements
• Assist in handover to professional services for deployment cycles

Technical Enablement & Education:

• Deliver product training sessions and roadshows to partners and enterprise customers
• Develop technical documentation, deployment guides, and reference architectures
• Support cybersecurity awareness activities across the region

Customer Success & Post-Sales Advisory:

• Provide technical guidance during PoCs, pilots, and expansion phases
• Work closely with customers to optimize DNS security, segmentation policies, and DDI automation
• Assist with design reviews, architecture best practices, and roadmap planning

Required Skills & Experience:

• Solid understanding of:

DNS, DHCP, IPAM concepts and architectures

DNS-based security & threat intelligence

Network segmentation and micro-segmentation strategies

Zero-Trust security principles

Hybrid network models (on-prem / cloud)

• Experience with:

4-8 years’ experience in cyber security field

EfficientIP or alternative DDI platforms (Infoblox, BlueCat, etc)

Akamai Guardicore or equivalent micro-segmentation tools

Linux systems, networking, firewalls, SIEM, SOAR.

Professional Skills:

• Strong client-facing communication and presentation skills
• Ability to simplify complex technical topics for business discussions
• Hands-on lab/PoC setup and troubleshooting skills
• Channel sales and enterprise presales experience in Riyadh is a must