Presales Engineer
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Key skills for this role
About the Role
Job description: * Support the Regional Sales Director during customer meetings and business development activities * Deliver technical presentations, workshops and demonstrations of IDEMIA solutions * Answer customer technical questions and articulate IDEMIA’s key differentiators * Lead technical discovery sessions to understand customer requirements and business challenges * Support Proof of Concept (POC) activities from planning through to completion * Configure an
Key Skills for This Role
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Job description
- Support the Regional Sales Director during customer meetings and business development activities
- Deliver technical presentations, workshops and demonstrations of IDEMIA solutions
- Answer customer technical questions and articulate IDEMIA’s key differentiators
- Lead technical discovery sessions to understand customer requirements and business challenges
- Support Proof of Concept (POC) activities from planning through to completion
- Configure and deploy IDEMIA products and solutions for demonstrations and POCs
- Act as the primary technical contact for customers, partners and system integrators during evaluations and POCs
- Define solution architectures and recommend the most suitable products and services to meet customer requirements
- Prepare technical documentation, solution designs and customer presentations
- Work closely with Product Management to communicate customer feedback and market requirements
- Monitor competitor activity and industry trends and provide recommendations for product evolution
- Collaborate with Engineering, Product, Support and Sales teams to resolve technical issues
- Support project handover activities where required
- Provide accurate weekly and monthly activity reporting
- Travel across Saudi Arabia and the wider Middle East region as required
- Profile description:
- 5+ years of experience in a customer facing technical, integration, pre sales or solutions engineering role
- Bachelor’s degree in Computer Science, Information Technology, Electronics Engineering or a related discipline
- Experience working with enterprise software, security solutions, identity technologies or biometric systems is highly desirable
- Experience supporting customer demonstrations, technical workshops or proof of concepts
- Strong understanding of solution architecture and systems integration principles
- Excellent troubleshooting and problem solving skills
- Strong communication and presentation skills
- Experience working collaboratively with customers, partners and system integrators
Desirable Skills
- Experience with Physical Access Control, Identity Management or Security Solutions
- Linux administration or troubleshooting experience
- Knowledge of networking fundamentals and enterprise infrastructure environments
- Experience working within government, airport, transportation, public security or critical infrastructure environments
- Arabic language skills would be advantageous
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