Premium Services (Ticketing) Intern
Role Overview
As part of the MLSE premium services team, you will have the unique opportunity to support the delivery of championship fan service to Suite Holders during a variety of Scotiabank Arena events.
• Assist with the distribution of additional suite ticket receipts.
• Support daily sales activities such as prospecting and pipeline management.
• Manage daily activities, which include couriers and event suite details.
• Oversee Suite holder special requests, as well as the donation program, to ensure all donations are accurately logged and completed.
• Maintain the department storage room.
• Assist the Suite Rental team with service from POS to game-day arrival.
• Research and investigate best practices around the NBA & NHL.
• Work in compliance with the provisions of the Occupational Health & Safety Act.
• Perform other administrative or service functions as required.
• Support the team with researching, planning, and implementing organization-wide employee events, programs & initiatives.
• Provide communications support, including the creation of executive and non-executive level presentations and messaging.
• Update employee communication channels as needed to ensure clarity across MLSE on available tools and resources.
• Proactively identify ways to increase engagement in workplace initiatives and events.
• Assist in the coordination and administration of MLSE recognition programs, employee events, learning & development sessions, and recruitment fairs.
• Support research on employee experience to advise the development of future programs and initiatives
• Provide administrative data entry support such as record keeping, maintenance of records and files, and other service functions as required.
Full Job Posting
Qualifications
- Note: Before reviewing the qualifications listed below, we want you to know that we understand you may not meet all the qualifications described and have other relevant expertise and experience. We invite you to please share this with us in the "Message to the Hiring Manager" section of our online application.
- Currently enrolled in a University or College degree/diploma in a sports, public relations, or communications-related field.
- Excellent communication, organizational, and interpersonal skills.
- Able to work independently with a high degree of accuracy and attention to detail.
- Ability to multitask and meet multiple deadlines.
- Ensure confidentiality when it comes to client, financial, and private information.
- Proficient with Microsoft Office products, including Excel, PowerPoint, and Word.
- Available for weekday shifts, evenings & weekends as required.
- Available for a variety of Suite holder events, including weekends and holidays.
- Job Posting Compensation Range/Rate:
- $38,760
- We’re glad you’re here. Once you apply, we’ll follow up by email, and you can track everything in your Candidate Portal. Want instant updates? Opt-in for SMS notifications to stay in the loop.
- At MLSE, we are committed to building an equitable, diverse and inclusive organization. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process. If you have difficulty using our online application system and you need an accommodation due to a disability, please email [email protected]. This email is only for accommodation requests. Resumes sent to this email address will not be considered.
About Maple Leaf Sports & Entertainment
Private Canadian sports and entertainment holding company owning professional teams and operating venues for Toronto fans.
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