Pre-Sales Engineer
Role Overview
The Pre-Sales Engineer provides technical expertise and engineering support to sales teams, partners, consultants, and end users.
The role supports project design, product selection, technical compliance, training, and site support, helping drive specifications and customer adoption.
Key Skills for This Role
Full Job Posting
About Kidde Global Solutions
Kidde Global Solutions provides fire and life safety solutions through brands including Kidde, Edwards, GST, Badger, and Aritech.
The company serves residential and commercial customers with solutions intended to protect people and property.
Position summary
The Pre-Sales Engineer provides technical expertise and engineering support to sales teams, partners, consultants, and end users.
The role supports project design, product selection, technical compliance, training, and site support, helping drive specifications and customer adoption.
Key responsibilities
- Prepare and verify Bills of Quantities and optimize system designs through value engineering.
- Support compliance statements, tender documentation, system architecture reviews, project designs, and upgrade or migration strategies.
- Assist sales teams with technical presentations, clarifications, customer engagements, lead generation, and opportunity qualification.
- Engage consultants through workshops and presentations, support specification development, and promote product portfolios.
- Onboard and train resellers and partners; deliver internal technical training and execute the Master Training Plan.
- Conduct site visits, troubleshoot programming issues, review installations, and advise on best practices.
- Assist with product performance, quality, and field issues, recalls, upgrades, and migrations; prepare technical documents.
- Support exhibitions, seminars, roadshows, and industry events, representing the company and presenting products.
Qualifications and skills
- Bachelor’s degree in Electrical Engineering, Electronics Engineering, Mechanical Engineering, Fire Protection Engineering, or a related technical discipline.
- Entry-level position; knowledge or experience in fire and life safety systems, security systems, or related technical solutions is a plus.
- Strong presentation, public speaking, troubleshooting, problem-solving, communication, and stakeholder management skills.
- Ability to conduct technical training and workshops, coordinate projects, work independently, and manage multiple priorities.
Travel
- Frequent travel within the assigned territory for customer meetings, training, site visits, consultant workshops, and industry events.
About Kidde Global Solutions
Private fire and life safety equipment manufacturer serving residential and commercial customers worldwide.
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