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Pre-Sales Engineer

Ascom
Dubai, UAE
Full-time
Entry
Onsite
Discovered 2 weeks ago
Pre-sales technical supportHealthcare IT systemsHL7 integrationServer and network infrastructureSystem interoperabilitySQL

Full Job Posting

Role overview

The Pre-Sales Engineer supports the front end of Ascom's business by demonstrating solutions and helping healthcare providers deliver care.

The role involves customer-site visits and close collaboration with customers and sales teams.

What you will do

  • Prepare technical and engineering inputs for sales tools that help sales teams and resellers present Ascom's portfolio, focusing on medical device integration.
  • Deliver in-person and web-based demonstrations and technical seminars to customers and reseller partners.
  • Provide technical input to sales, marketing, and product teams for marketing activities, market planning, and product and service development.
  • Work with sales teams and clients to help close projects in Ascom's favor.

About you

  • Tertiary qualification in Information Technology or a related discipline.
  • Competencies in healthcare IT systems, HL7 integration, server and network infrastructure, and system interoperability.
  • Proficiency in SQL and programming for database management, customization, integrations, and advanced troubleshooting.
  • Strong analytical skills and ability to support technical pre-sales discussions with hospital IT and biomedical teams.
  • Able to present and compare solutions independently and customize them to existing customer environments.
  • Experience integrating medical equipment in a hospital setting and leading workflow discussions with hospital medical teams.
  • Knowledge of Ascom's portfolio is advantageous.

Benefits and opportunities

  • Career development and progression, learning opportunities, internal mobility, and participation in local and global initiatives.
  • Opportunity to work with healthcare technology and contribute to patient care outcomes.

About Ascom

Ascom provides healthcare ICT and mobile workflow solutions, operates across 21 countries, and is headquartered in Switzerland.

The company has supported the healthcare industry for more than 160 years.

Workplace

  • The role includes customer-site visits and in-person demonstrations, as well as web-based demonstrations.

Employment

Employment type is full-time.

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