Pre-Arrival Unit Representative
Role Overview
The Pre-Arrival Unit Representative plays a crucial role in ensuring seamless patient care by obtaining necessary authorizations and verifying eligibility and coverage.
They communicate with internal and external stakeholders, maintain confidentiality, and contribute to process improvement.
Full Job Posting
Important Applications Instructions:
Please complete this application in entirety by providing all of your work experience, education and certifications/
license. You will be unable to edit/add/change your application once it is submitted.
Job Requisition ID:
R00054729
Job Category:
Clerical and Customer Service
Organization:
Rev Cycle - Patient Access PAU
Location/s:
Central Billing Office-Clinton
Job Title:
Pre-Arrival Unit Representative
Job Summary:
The Pre-Arrival Unit Representative plays a crucial role in ensuring seamless patient care by obtaining necessary authorizations and verifying eligibility and coverage. They communicate with internal and external stakeholders, maintain confidentiality, and contribute to process improvement.
Education & Experience
Education and Experience Required:
High School Diploma/GED and one (1) year of healthcare experience.
Certifications, Licenses, or Registration required:
Knowledge, Skills & Abilities
Knowledge, Skills, and Abilities:
Ability to maintain confidentiality. Good verbal and written communication skills. Maintains professional standards. Effective organizational skills. Basic computer skills, including but not limited to proficiency in Microsoft Word and Excel, and basic data entry.
Responsibilities
- Verify patient insurance eligibility and coverage.
- Maintain strict confidentiality and adhere to all HIPAA guidelines and regulations.
- Leverage available information (e.g., CPT codes and diagnosis codes) to obtain authorizations.
- Obtain approval for services scheduled by external providers.
- Pre-certify services requiring authorization in a timely and efficient manner.
- Pre-certify outpatient procedures in a timely manner when applicable.
- Complete Notification of Admission (NOA) promptly to notify relevant payers of patient admissions.
- Communicate with patients, insurers, and relevant parties regarding insurance verification and authorization.
- Provide updates and address questions regarding work progress with team members, leadership, and external departments.
- The duties listed are general in nature and are examples of the duties and responsibilities performed and are not meant to be construed as exclusive or all-inclusive. Management retains the right to add or change duties at any time.
- Physical and Environmental Demands
- Requires occasional exposure to unpleasant or disagreeable physical environment such as high noise level and exposure to heat and cold, occasional handling or working with potentially dangerous equipment, occasional working hours beyond regularly scheduled hours, occasional travelling to offsite locations, no activities subject to significant volume changes of a seasonal/clinical nature, occasional work produced is subject to precise measures of quantity and quality, occasional bending, occasional lifting/carrying up to 10 pounds, occasional lifting/carrying up to 25 pounds, occasional lifting/carrying up to 50 pounds, occasional lifting/carrying up to 75 pounds, occasional lifting/carrying up to100 pounds, no lifting/carrying 100 pounds or more, no climbing, no crawling, occasional crouching/stooping, occasional driving, occasional kneeling,occasional pushing/pulling, frequent reaching, frequent sitting, frequent standing, occasional twisting, and frequent walking. (Occasional-up to 20%, frequent-from 21% to 50%, constant-51% or more)
- Full time
- No
- Hourly
- 100
- Day
Time Type:
Full time
FLSA Designation/Job Exempt:
No
Pay Class:
Hourly
FTE %:
100
Work Shift:
Day
Job Posting Date:
10/23/2026
Qualifications
- High School Diploma/GED and one (1) year of healthcare experience.
- Knowledge, Skills & Abilities
- Ability to maintain confidentiality. Good verbal and written communication skills. Maintains professional standards. Effective organizational skills. Basic computer skills, including but not limited to proficiency in Microsoft Word and Excel, and basic data entry.
About University of Mississippi Medical Center
State academic health science center providing clinical care and education.
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