Portfolio Manager
Role Overview
Leads Technical Program Managers responsible for customer programs, NPIs, and strategic initiatives within a business vertical.
Drives portfolio priorities, governance, risk and revenue visibility, pricing strategy, customer escalation, and executive reporting.
Supports capacity planning through prioritization and escalation.
Key Skills for This Role
Full Job Posting
Role overview
Leads Technical Program Managers responsible for customer programs, NPIs, and strategic initiatives within a business vertical.
Drives portfolio priorities, governance, risk and revenue visibility, pricing strategy, customer escalation, and executive reporting.
Supports capacity planning through prioritization and escalation.
What you will do
- Lead, coach, and develop Technical Program Managers, ensuring clear ownership, consistent standards, and strong execution.
- Set priorities that align customer commitments, forecast revenue, strategic objectives, risk, and business outcomes.
- Serve as the first escalation point for customer program issues.
- Identify forecast gaps, bottlenecks, and issues requiring support, escalation, or mitigation.
- Prioritize active NPIs, resolve priority conflicts, and escalate resource constraints in support of PMO capacity planning.
- Manage project intake, evaluation, prioritization, approval, and portfolio planning through Lean Portfolio Management.
- Develop portfolio pricing strategies with Product Management, Sales, Finance, and other stakeholders.
- Lead portfolio reviews, executive dashboards, and decision forums to raise risks and drive resolution.
Minimum qualifications
- 8+ years of experience in program management, portfolio management, product development, or engineering leadership.
- Proven ability to lead, coach, and develop Technical Program Managers or senior program leaders.
- Strong knowledge of Lean Portfolio Management, project prioritization, resource planning, and portfolio governance.
- Ability to balance customer commitments, strategic objectives, technical risk, capacity, and business trade-offs.
- Excellent communication, facilitation, conflict resolution, executive stakeholder management, and customer-facing escalation skills.
- Strong leadership presence to build alignment and drive accountability across cross-functional teams.
Benefits
- Employer-paid comprehensive benefits, including dental, prescription drug, vision, paramedical coverage, and a CAD 1,000 annual Flexible Spending Account.
- Employer-sponsored RRSP contribution of 2%.
- Three weeks of vacation, six flex days, and a one-week paid company-wide holiday shutdown.
- CAD 1,000 annual professional development allowance.
- Casual, professional environment.
Workplace
- The role is described as hybrid.
About CoolIT
CoolIT Systems, an Ecolab company, provides Direct Liquid Cooling technology for data centers, supercomputers, and desktop computers.
The company designs and manufactures solutions used by large technology companies globally.
Hiring information
Immigration sponsorship is not available for this role.
Successful candidates must undergo pre-hire background checks, including criminal record checks and education verification.
AI tools supported by human oversight may assist with resume screening or interview scheduling; hiring decisions are made by human reviewers.
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