Portfolio Manager
Role Overview
Leads Technical Program Managers responsible for customer programs, new product introductions, and strategic initiatives within a business vertical.
Drives portfolio priorities, governance, risk and revenue visibility, pricing strategy, customer escalation, and executive reporting.
Key Skills for This Role
Full Job Posting
Role overview
Leads Technical Program Managers responsible for customer programs, new product introductions, and strategic initiatives within a business vertical.
Drives portfolio priorities, governance, risk and revenue visibility, pricing strategy, customer escalation, and executive reporting.
What you will do
- Lead, coach, and develop Technical Program Managers, setting clear ownership and execution standards.
- Align portfolio priorities with customer commitments, forecast revenue, strategic objectives, risks, and business outcomes.
- Serve as the first escalation point for customer program issues.
- Identify forecast gaps, bottlenecks, and portfolio risks that need support, escalation, or mitigation.
- Support capacity planning by prioritizing active new product introductions and escalating resource constraints.
- Manage project intake, evaluation, prioritization, approval, and portfolio planning through Lean Portfolio Management.
- Develop portfolio pricing strategies with Product Management, Sales, Finance, and other stakeholders.
- Lead portfolio reviews, executive dashboards, and decision forums.
Minimum qualifications
- At least 8 years of experience in program management, portfolio management, product development, or engineering leadership.
- Proven ability to lead, coach, and develop Technical Program Managers or senior program leaders.
- Strong knowledge of Lean Portfolio Management, project prioritization, resource planning, and portfolio governance.
- Ability to balance customer commitments, strategic objectives, technical risk, capacity, and business trade-offs.
- Excellent communication, facilitation, conflict resolution, executive stakeholder management, and customer-facing escalation skills.
- Ability to build alignment and drive accountability across cross-functional teams.
Work environment
- The role is described as hybrid.
Benefits and time off
- Employer-paid benefits include dental, prescription drug, vision, paramedical coverage, and a $1,000 annual Flexible Spending Account.
- Employer-sponsored RRSP contribution is 2%.
- Offers three weeks of vacation, six flex days, and a one-week paid company-wide holiday shutdown.
- Includes a $1,000 annual professional development allowance.
About CoolIT
CoolIT Systems designs and manufactures Direct Liquid Cooling solutions for data centers, supercomputers, and desktop computers.
The company was founded in Calgary, Alberta, in 2001.
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