Poly Commercial Account Manager
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Key skills for this role
About the Role
This role is responsible for identifying customers’ unique requirements and implementing account planning for growth opportunities. The role acts as a subject matter expert, applies consultative selling techniques, and mentors junior account managers.
Key Skills for This Role
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Job Summary
This role is responsible for identifying customers’ unique requirements and implementing account planning for growth opportunities.
The role acts as a subject matter expert, applies consultative selling techniques, and mentors junior account managers.
Responsibilities
- Demonstrates an advanced level of subject matter expertise and employs consultative-selling techniques to identify and advance opportunities.
- Coordinates and owns account plans for strategic commercial accounts, focusing on larger deals, portfolio management, and effectively selling the organization’s offerings.
- Identifies complex customer requirements, maps them with the organization’s capabilities, and chooses the most suitable direct/indirect supply chain options.
- Builds strong professional relationships with high-level clients, gains a deep understanding of their unique business needs, and aligns the organization's solutions accordingly.
- Develops and executes sales strategies, territory account plans, and market penetration strategies to drive significant revenue growth and expand market share.
- Analyzes and interprets key performance indicators (KPIs) and market trends to provide strategic insights and recommendations to senior management for optimizing sales performance.
- Engages strategically with partners to improve win rates on selective deals and consistently achieves and manages quarterly, half-yearly, and yearly sales quotas.
- Leads contract negotiations with major clients, overseeing contract terms and renewals with a proactive approach to ensure profitable deals and lasting positive relationships.
- Manages the sales pipeline, enters, and updates opportunities in the pipeline tool, and implements pipeline management practices.
- Conducts regular strategic business reviews with key clients, assessing their long-term goals, gathering feedback, and proactively identifying areas for improvement.
- ****Education & Experience**
Recommended**
- Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
- Typically has 7-10 years of work experience, preferably in account management, product specialty (computers, printers, servers, storage), or a related field.
Knowledge & Skills
- Business Development
• Customer Relationship Management
- Inside Sales
- Marketing
- Product Knowledge
• Sales Development Sales Management
- Sales Process
- Upselling
Disclaimer
This job description describes the general nature and level of work performed in this role.
It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc.
These may be subject to change and additional functions may be assigned as needed by management.
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