PMO Lead

As Brooklinen continues to grow, how we prioritize, plan, and deliver cross-functional initiatives is more important than ever. We’re hiring a PMO Lead to bring greater structure, governance, and consistency to how projects move forward across the organization.

Reporting to our SVP of Operations, you’ll own project intake and prioritization, establish consistent ways of planning and tracking initiatives, and serve as the connective tissue between cross-functional teams.

This is a hands-on individual contributor role: you’ll build the structure for our project management organization while personally leading project governance and supporting priority initiatives.

Project Intake & Governance

Design and manage a standardized intake, prioritization, and approval process for cross-functional DTC initiatives

Establish and maintain a phase-gated project management methodology with clearly defined stage gates, deliverables, and sign-offs

Develop and roll out standardized project plans, status reports, and tools to create greater consistency across teams

Cross-Functional Delivery

Lead or co-lead priority cross-functional projects from planning through execution

Manage execution tracking, risks, issues, dependencies, and change throughout the project lifecycle

Identify and resolve cross-team dependencies and resource conflicts before they affect project timelines

Serve as a trusted partner to cross-functional teams, keeping stakeholders aligned on priorities, ownership, and timelines

Reporting & Continuous Improvement

Create and maintain a single source of truth for project status, risks, and dependencies

Establish a consistent project reporting cadence for Brooklinen’s Executive Leadership Team

Advise executive leaders on project health, tradeoffs, and organizational readiness for change

Conduct post-project retrospectives and maintain a lessons-learned repository to improve delivery over time

5+ years of experience in project or program management, including leading cross-functional initiatives within a retail, e-commerce, or consumer/DTC environment

Strong stakeholder management skills, with the ability to influence and align senior leaders and peers without formal authority

Excellent written and verbal communication skills, including experience presenting project status and recommendations to executive leadership

Proficiency with project management and collaboration tools

Management consulting experience is a plus

A PMP certification or equivalent is a plus

Experience establishing or formalizing a PMO function within a mid-sized organization is a plus

Experience with DTC-specific initiatives such as wholesale expansion, retail or channel expansion, or e-commerce platform implementations is a plus

Brooklinen is a place where thoughtful people do meaningful work — with warmth, clarity, and shared purpose. We value care, collaboration, balance, and continuous growth. If this role excites you, even if you don’t meet every qualification, we encourage you to apply. Diverse experiences and perspectives make us stronger.

Brooklinen was founded in 2014 with a simple belief: that comfort can bring happiness. Today, we’re one of the largest soft goods brands in the U.S., designing for real life and real homes with products that pair elevated quality and accessible pricing. Our assortment — from sheets and towels to thoughtful additions for the modern bedroom — has earned over 100,000 five-star reviews and recognition from Architectural Digest, Good Housekeeping, Wirecutter, and more. We’re growing thoughtfully, evolving intentionally, and committed to creating a home for people who care deeply about their craft — and each other.

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