{bc}
Apply
paycor

Pharmacy Technician - Customer Care Specialist

Onco360
Remote, USA
Full-time
Entry · 1+ years experience
Remote
USD 23-23 hourly / hour
Discovered 1 months ago
CPR+

Full Job Posting

  • 10:30AM – 7:00PM EST Monday through Friday
  • 11:30AM- 8:00PM EST Monday through Friday

• Medical; Dental; Vision

  • 401k with a match
  • Paid Time Off and Paid Holidays
  • Tuition Reimbursement
  • Company paid benefits – life, and short and long-term disability
  • Manages the customer care escalations email workflow.
  • Works with the customer service manager to ensure all sales team escalations are addressed daily.
  • Work all address exception reports given by the VP of pharmacy operations.
  • Report to the customer care manager any items that may cause escalations not to be completed.
  • Have knowledge of CPR+ and billing claim responses.
  • Escalate all issues to the proper pharmacy director, sales team rep or analytics team.
  • Work with other functional areas to resolve customer problems, and in system databases, and notifying appropriate parties as to what action will be taken to resolve the problem.
  • Work all projects that are assigned by the customer service manager
  • Education/Learning Experience High School Diploma required; Bachelor's degree preferred
  • High School Diploma required; Bachelor's degree preferred
  • Work Experience 1 to 2 years of pharmacy billing or certified pharmacy technician required
  • 1 to 2 years of pharmacy billing or certified pharmacy technician required
  • Skills/Knowledge Customer service, problem solving, and excellent communication skills verbal and writing required. Work independently with little to no guidance
  • Customer service, problem solving, and excellent communication skills verbal and writing required.
  • Work independently with little to no guidance
  • Licenses/Certifications Required: Pharmacy Technician State License/Registration (per State Board of Pharmacy) Required: National Pharmacy Technician Certification (CPhT via PTCB/NHA)
  • Required: Pharmacy Technician State License/Registration (per State Board of Pharmacy)
  • Required: National Pharmacy Technician Certification (CPhT via PTCB/NHA)

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at Onco360

Patient Financial Advocacy Coordinator

, USA

Discovered 2 days agoFull-time

Pharmacy Intake Manager

Woodridge, USA

Discovered 1 weeks agoFull-time

Pharmacy Prior Authorization Specialist

, USA

Discovered 1 weeks agoFull-time

Pharmacy Benefit Verification Specialist

, USA

Discovered 1 weeks agoFull-time

Manager of Purchasing - Specialty Pharmacy

, USA

Discovered 1 weeks agoFull-time

Pharmacy Benefit Verification Specialist

, USA

Discovered 1 weeks agoFull-time

Payor Reimbursement Specialist

, USA

Discovered 2 weeks agoFull-time

Payor Reimbursement Specialist

, USA

Discovered 2 weeks agoFull-time