Pharmacy Assistant

The Pharmacy Assistant is the first representative of pharmacy to our patients and plays a key role in ensuring our patients have a welcoming and productive visit.

In this role, the assistant must provide the highest level of customer service while actively working to help the patient in a warm, helpful, and empathetic manner.

The Pharmacy Assistant is also accountable for important administrative, cashiering, and clerical functions to support the pharmacy team, optimize patient visit quality, and keep patient records accurate and current.

• Provides excellent service, information and support to patients and colleagues on the phone and in person.
• Manages prescription transactions according to established procedures.
• Consistently maintains patient data base.
• Perform rebilling process.
• Efficiently inputs refills for patients.
• Accurately maintains register and cash box cash amounts.