Pharmacist

Role overview

Patient service and team

• Welcome patients and customers, attend to them promptly, and handle pharmacy calls and customer queries.
• Dispense medicines accurately as prescribed, using correct dosage and quantity, clear instructions, and packaging that protects potency.
• Assign and delegate staff work; facilitate induction, training, development, and periodic evaluation.
• Implement and improve pharmacy quality SOPs in line with MOH guidelines and coordinate with the Quality Manager.

Stock and inventory

• Maintain medicine and general-product stock, ensure proper handling and rack organization, and prevent medicines from being left on the pharmacy floor.
• Plan liquidation of short-shelf-life and non-moving stock; prioritize non-moving OTC stock to avoid expiry issues.
• Check stock and medicine expiry regularly; remove near-expiry products three months before expiry, label and report them, and arrange return, liquidation, or replacement.
• Coordinate stocktaking and monthly physical verification; report discrepancies and share monthly inventory data with relevant teams.

Billing and insurance

• Complete each cash bill at dispensing and ensure cash dealings are accurate, approved, and reported when variances occur.
• Check and submit insurance claim forms and related paperwork; reconcile daily insurance collection statements and claims forms and maintain cash-transfer logs.
• Maintain controlled-medicine registers, billing, and stock records as pharmacist-in-charge.

Safety and compliance

• Keep MOH compliance documentation updated and participate in monthly review meetings and internal stock audits.
• Follow occupational safety instructions, use appropriate protective equipment, report hazards and incidents, assist with risk assessments, and attend safety training and drills.
• Support emergency and evacuation procedures and reduce, reuse, and recycle waste where possible.

Requirements

• Work strictly within the scope of pharmacy practice.
• Dispense medicines accurately according to the physician's prescription, including correct dosage, quantity, and clear instructions.
• Maintain pharmacy compliance with MOH guidelines and keep required documentation updated.
• Handle controlled-medicine registers, billing, and stock maintenance as pharmacist-in-charge.
• Follow occupational safety procedures, use appropriate protective equipment, and participate in safety training and drills.