PERMIT REPRESENTATIVE

Job Title: Permit Representative - Multiple****Department Building Permits and InspectionsBargaining Unit IUPATReports to Salary Range$23.41- $35.40Pay Grade 07FLSA Status Non-ExemptEEOC Code Class Code 328Safety Sensitive NOLevel II Screening NO

The City of Fort Myers strives to be an employer of choice and most of our employees turn jobs into long term careers. The salary shown in the job description is the full range for this position from entry to later career.

NEW EMPLOYEES ARE HIRED AT, OR NEAR THE ENTRY POINT SHOWN, DEPENDING ONQUALIFICATIONS AND RELEVANT EXPERIENCE.

FLSA Status: Non-Exempt Safety Sensitive: NO Level II Screening: NO

Under the general direction of the designated supervisor, responsible for providing assistance & information in all areas of permit requirements, plan review and/or inspections ensuring compliance with all federal, state &local laws. Advanced technical work related to the issuance of required permits.
This job has no supervisory responsibilities.

Responsibilities and Reporting During an Emergency Situation:
Essential Employees may be required to work during a declared emergency. Depending on the nature of the emergency, this may require working around the clock for several days on short notice.
Non-Essential Employees will not be required to work during a declared emergency. The employee's Department Head will determine when the employee will be required to work.

Essential Job Duties and Responsibilities

When Assigned to Community Development

• Review, coordinate, process and expedite the acceptance of applications and plans, schedule inspections, and issue permits.
• Data entry of permits, plans received and/or inspection results, assess fees, distribute plans, maintain permit, plan review and/or inspection files, review construction plans for approval by all disciplines, reviewees, prepare certificates of occupancy, issue over the counter permits and retrieve archived files as needed.
• Provide customer service, communication and correspondence to citizens; contractors and City staff regarding the permit, plan review and/or inspection processes.
• Accept and process contractor registrations.
• Scan documents for permitting.
• This position requires regular and reliable attendance and the employee’s physical presence at the workplace.
• Performs additional duties as required.

When Assigned to Fire Prevention

• Document, coordinate, and track permits throughout the acceptance, review and approval process; including, documenting permit data, receipt of plans, inspection results; assessing fees, distributing plans for review, and tracking permit and inspection files; reviewing fees and issuing over the counter permits; and retrieving archived files when needed.
• Provide and maintain excellent customer service. Communicate, compose and distribute correspondence to citizens, contractors and City staff regarding permit, plan review and / or inspection process.
• Answer requests for information through, the telephone, email, and in person.
• Schedule meetings, including contacting meeting participants to insure attendance.
• Assist in resolving problems and positively requirements and policy communicate policy to customers.
• Assist in developing and maintaining the schedule of work activities for Fire Inspectors.
• Work with Finance to manage petty cash disbursements and reconciliation of petty cash reports for reimbursement.
• Receive and create invoices and payments with supporting and appropriate records.
• Fulfill and / or forward public record requests to appropriate personnel.
• Review, process and expedite the acceptance of applications and plans.
• This position requires regular and reliable attendance and the employee’s physical presence at the workplace.
• Performs additional duties as required.

KNOWLEDGE, SKILLS AND ABILITIES

• Proficient in the use of word processing, spreadsheet, and database software.
• Excellent customer service skills.
• Skill in written, verbal, electronic, and visual communications for effective expression and clarity
  Ability to speak clearly and persuasively in positive or negative situations.
• Ability to establish and maintain effective working relationships.

Minimum Qualifications

• High School diploma or GED
• One year experience in building permitting, fire prevention or related work experience, and/or training that provides the required knowledge, skills, and abilities.

PREFERRED QUALIFICATIONS

• Bilingual English / Spanish

Physical Demands and Working Conditions
This work typically requires the following physical activities to be performed.

• Balancing – maintain equilibrium to prevent falling while walking, standing, or crouching.
• Climbing – ascending, descending ladders, stairs, ramps, requires body agility.
• Crawling – moving about on hands, knees, or hands, feet.
• Crouching – bending body forward by bending leg, spine.
• Feeling – perceiving attributes of objects by touch with skin, fingertips.
• Fingering – picking, pinching, typing, working with fingers rather than hand.
• Grasping – applying pressure to object with fingers, palm.
• Handling – picking, holding, or working with whole hand.
• Hearing 1 – perceiving sounds at normal speaking levels, receive information.
• Pushing – use upper extremities to press against objects with force, or thrust forward, downward, outward.
• Reaching – extending hands or arms in any direction.
• Repetitive Motion – substantial movements of wrists, hands, fingers.
• Speaking – expressing ideas with spoken word, convey detailed, important instructions accurately, concisely.
• Standing – for sustained periods of time.
• Stooping – bending body downward, forward at waist, with full motion of lower extremities and back.
• Talking 1- expressing ideas by spoken word
• Talking 2 – shouting to be heard above ambient noise.
• Visual Acuity 2 - color, depth perception, field of vision.
• Visual Acuity 3 - determine accuracy, neatness, observe facilities/structures.
• Visual Acuity 4 - operate motor vehicles/heavy equipment.
• Visual Acuity 5 -close acuity for inspection of small defects, machines, use measurement devices, or fabricate parts.
• Hearing 2 – receive detailed information, make discrimination in sound.
• Kneeling – bending legs at knee to come to rest at knees.
• Lifting – raising objects from lower to higher position, moving objects side to side, using upper extremities, back.
• Mental Acuity – ability to make rational decisions through sound logic, deductive reasoning.
• Pulling - use upper extremities to exert force, haul or tug.
• Walking - on foot to accomplish tasks, long distances, or site to site.

Work performed is primarily:
Light work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force to move objects.

WORK ENVIRONMENT

• Works in an office environment and sits for long periods of time
• Contact with internal and external customers and the general public.
• May be required to work hours other than the regular schedule including nights, weekends, and holidays.

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions described herein. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description.