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Performance Test Architect with IVR Experience

Synechron
Charlotte, USA
Full-time
Mid
Onsite
Discovered 3 weeks ago
awsazuredockerdynatracegcpgithub-actions

Full Job Posting

Responsibilities:

  • Define and implement enterprise-wide performance testing strategies and frameworks.
  • Lead end-to-end performance testing activities for enterprise applications.
  • Define performance test strategy, workload models, and test plans.
  • Design, develop, and execute load, stress, endurance, and scalability tests.
  • Analyze performance metrics and identify application, database, and infrastructure bottlenecks.
  • Collaborate with development, architecture, DevOps, and business teams to resolve performance issues.
  • Prepare performance reports and provide optimization recommendations.
  • Provide tuning recommendations for IVR applications.
  • Integrate performance testing into CI/CD pipelines and support performance engineering best practices.
  • Mentor junior performance testers and coordinate testing activities across teams.

Requirements:

  • QA/Performance Testing experience with experience in a Architect role.
  • Strong experience testing IVR
  • Strong experience with performance testing tools such as LoadRunner, JMeter, NeoLoad, or Gatling.
  • Experience testing Web Applications, APIs, Microservices, and Cloud-based solutions.
  • Strong knowledge of HTTP, REST APIs, SQL, Java/.NET architectures, and distributed systems.
  • Experience monitoring applications using Dynatrace, AppDynamics, Splunk, Grafana, Prometheus, or New Relic.
  • Strong skills in performance analysis, capacity planning, and root cause identification.
  • Experience with CI/CD tools such as Jenkins, GitHub Actions, Azure DevOps, or GitLab.
  • Excellent communication, stakeholder management, and leadership skills.
  • Preferred, but not required:
  • Experience with AWS, Azure, or Google Cloud Platform (GCP) environments.
  • Knowledge of container platforms such as Docker and Kubernetes.
  • Experience in performance engineering, site reliability, and application tuning.
  • Exposure to Agile/Scrum methodologies.
  • Relevant certifications in performance testing, cloud, or quality engineering.
  • We offer:
  • A highly competitive compensation and benefits package.
  • A multinational organization with 58 offices in 22 countries and the possibility to work abroad.
  • 10 days of paid annual leave (plus sick leave and national holidays).
  • Maternity & paternity leave plans.
  • A comprehensive insurance plan including medical, dental, vision, life insurance, and long-/short-term disability (plans vary by region).
  • Retirement savings plans.
  • A higher education certification policy.
  • Commuter benefits (varies by region).
  • Extensive training opportunities, focused on skills, substantive knowledge, and personal development.
  • On-demand Udemy for Business for all Synechron employees with free access to more than 5000 curated courses.
  • Coaching opportunities with experienced colleagues from our Financial Innovation Labs (FinLabs) and Center of Excellences (CoE) groups.
  • Cutting edge projects at the world’s leading tier-one banks, financial institutions and insurance firms.
  • A flat and approachable organization.
  • A truly diverse, fun-loving, and global work culture.
  • S YNECHRON’S DIVERSITY & INCLUSION STATEMENT
  • Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.
  • All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
  • Candidate Application Notice

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