Performance Manager

Role purpose

Performance management and KPIs

• Develop, implement, and maintain the school's performance management and appraisal framework.
• Coordinate annual and mid-year appraisals for teaching and administrative staff.
• Align performance objectives and KPIs with school strategic goals; monitor performance and timely appraisal completion.
• Maintain accurate performance records and prepare performance reports.
• Work with HODs and department managers to establish measurable KPIs and targets.
• Monitor departmental and individual performance against agreed objectives; analyze results and identify areas for improvement.
• Develop performance dashboards and reports for senior management.

Staff development and improvement

• Identify training and development needs based on appraisal results.
• Coordinate with HR and academic leadership to develop CPD and training programmes and monitor their effectiveness.
• Support individual employee improvement plans.
• Identify underperformance and coordinate Performance Improvement Plans (PIPs), clear objectives, timelines, progress monitoring, and recommendations for further action.
• Promote accountability, continuous feedback, and professional growth.

Policy and compliance

• Ensure performance management practices are consistent, transparent, and fairly applied.
• Review and update performance management policies and procedures.
• Ensure appraisal processes comply with applicable UAE labour regulations and relevant education-sector requirements.
• Maintain confidentiality of employee performance information.

Experience

• At least five years of performance management experience is required.

Work location

• Work location is in person.