People Systems Analyst (6 month FTC)
Key Skills for This Role
Full Job Posting
About the Employer
Herbert Smith Freehills Kramer is a global law firm focused on client service, excellence, complex legal work, and the growth of its people.
Primary Responsibilities
- Support the maintenance and ongoing administration of Workday and associated People systems.
- Provide first-line support for Workday queries through the specialist queue in ServiceNow and escalate issues when required.
- Complete position cleanses, data purges, EIB uploads, routine data audits, and other system administration tasks.
- Maintain process documentation, knowledge articles, training guides, and standard operating procedures.
- Partner with internal IT teams to manage downstream system impacts.
- Support user acceptance testing, regression testing, and validation for Workday changes, enhancements, and releases.
Qualifications and Experience
- At least one year of experience supporting Workday and a good understanding of core HCM processes are required.
- Experience with additional Workday modules, including Recruiting, Compensation, Talent, Absence, Time Tracking, Benefits, or Payroll, is desirable.
- Candidates should be comfortable analyzing and resolving system and process issues in a structured manner.
- Strong organizational skills and experience with incident management tools are required.
- Candidates should be able to prioritize multiple requests within agreed service levels.
- Familiarity with Microsoft Office is required; ServiceNow and JIRA experience is desirable.
- Candidates should understand HR data governance, confidentiality requirements, and system administration best practices.
- The role requires clear communication with technical and non-technical audiences and discretion when handling sensitive people data.
Competencies
Demonstrate sound knowledge, anticipate problems, identify solutions, and adapt communication styles to different audiences.
Build respectful relationships and collaborate across teams and organizational boundaries.
Share knowledge and expertise to support colleagues and achieve results.
Maintain focus on quality outcomes and prioritize work with the greatest impact on objectives.
Application Timing
- The stated closing date for applications is Tuesday 6 October at 5pm.
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