oracle
People Success Analyst
TriNet
Atlanta, USA
Full-time
Junior · 2+ years experience
Onsite
Discovered 2 weeks ago
sharepoint
Key Skills for This Role
sharepoint
Full Job Posting
What you will do
- Contribute to a positive manager experience by reinforcing a self‐service‐first model, helping managers navigate available tools and resources, and identifying opportunities to improve clarity, accessibility, and usability. The individual will also support manager enablement initiatives, including projects, office hours, training materials, playbooks, and related resources across the employee lifecycle.
- Serve as a trusted first point of contact for TriNet’s people‐related requests, challenges or initiatives, by managing service requests through the People Platform (Oracle) and other channels and assessing risk and complexity to provide either direct consultation for routine to moderate complexity or timely triaging/escalation of sensitive or high‐risk matters.
- Partners with business managers, People Business Partners, and other cross-functional stakeholders as appropriate to resolve routine and moderately complex people matters by guiding them to and through appropriate resources, tools, and standard practices, and by coordinating support with People Success team members when deeper expertise is needed.
- Identify trends and risks in data and turn insights into clear quarterly and ad hoc reports, training recommendations, and presentation/other materials that inform improvements to People Success content, processes, and compliance.
- Maintain People Success SharePoint and Source sites, content libraries, and process documentation, including organization, version control, and periodic content reviews from subject matter experts to ensure resources remain accurate and relevant, compliant, and audit-ready.
- Handle sensitive employee information with professionalism, discretion, and confidentiality.
- Performs other duties as assigned
- Complies with all policies and standards
- Education Qualifications
- Bachelor's Degree in Human Resources or related field preferred or
- Equivalent education and experience
Experience
- Qualifications
- Typically 2+ years experience in Human Resources or related work functions required
- Skills and Abilities
- Strong ability to assess, triage, and coordinate requests in a high‐volume, service‐oriented environment. (Advanced proficiency)
- Experience working with case management or service request systems (Oracle or similar) and maintaining accurate data. (Intermediate proficiency)
- Highly organized with strong attention to detail, documentation, and follow‐through. (Intermediate proficiency)
- Ability to navigate ambiguity, apply defined processes, and escalate or partner appropriately. (Intermediate proficiency)
- Clear, professional written and verbal communication skills, with the ability to collaborate across teams, including presentation/facilitation and interpersonal skills. (Intermediate proficiency)
- Proficiency in Knowledge of Microsoft Office tools (Excel, PowerPoint, SharePoint); comfortable learning new systems and tools. (Intermediate proficiency)
- Interest in building practical knowledge of People Success practices, internal guidelines, and employment laws through hands‐on experience. (Intermediate proficiency)
- Adaptable and effective in a fast‐paced, evolving environment, with the ability to manage multiple priorities while supporting continuous improvement and scale. (Advanced proficiency)
- Demonstrates ability to work on complex issues where analysis of differing situations or data requires evaluation of variable factors. (Intermediate proficiency)
- Exercises judgement in selecting methods, techniques, and evaluation of criteria for acquiring results. (Advanced proficiency)
- Working knowledge of employment laws with a strong desire to continue learning. (Intermediate proficiency)
- A demonstrated commitment to high professional ethical standards and a diverse workplace. (Advanced proficiency)
- Licenses and Certifications
- PHR or SHRM-CP preferred
Preferred Qualifications
- PHR or SHRM-CP preferred
About TriNet
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at TriNet
CONFIDENTIAL Director, Demand Generation
Atlanta, USA
DirectorFull-time
TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic par
Discovered 4 days agoView →
Sales Consultant
Los Angeles, USA
MidFull-time
TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic par
Discovered 4 days agoView →
Sales Consultant
Los Angeles, USA
MidFull-time
TriNet is a leading provider of comprehensive human resources solutions for small to midsize businesses (SMBs). We enhance business productivity by enabling our clients to outsource their HR function to one strategic par
Discovered 4 days agoView →
Accountant
Hyderabad, IND
Discovered TodayFull-time
Senior Corporate Payroll Analyst
Hyderabad, IND
Discovered TodayFull-time
Sales Development Representative
Minneapolis, USA
Discovered TodayFull-time
Accountant
Hyderabad, IND
Discovered TodayFull-time
Senior Corporate Payroll Analyst
Hyderabad, IND
Discovered TodayFull-time
CONFIDENTIAL Director, Demand Generation
Atlanta, USA
Discovered 4 days agoFull-time
Sales Consultant
Los Angeles, USA
Discovered 4 days agoFull-time
Sales Consultant
Los Angeles, USA
Discovered 4 days agoFull-time