People Services Specialist, Tier 2 Program Operations
Full Job Posting
Qualifications
- High school diploma or GED equivalent
- Minimum two (2) years experience supporting HR Shared Services, HR Operations, employee lifecycle administration, or similar service delivery environments
- Experience using Workday or a a similar HRIS platform to process transactions, maintain employee data, and support HR operations
- Highly proficient in Microsoft Office Suite, including Word, Excel (VLOOKUP, pivot tables, etc.), PowerPoint, Outlook, Teams, and cloud-based file-sharing platforms
- Demonstrated experience using business systems, digital tools, and technology platforms to manage work, maintain data, support processes, and improve efficiency.
- Demonstrated customer service experience and effective written and verbal communication with internal and external stakeholders
- Experience working in a fast-paced environment requiring attention to detail, process execution, troubleshooting, appropriate issue escalation, follow-through and management of competing priorities to meet deadlines and service level expectations
- Ability to maintain confidentiality and discretion
- Experience supporting HR data governance, auditing, reporting, and/or process improvement initiatives, strongly preferred
- Experience with US immigration or mobility processes, including coordination of employment-based visa and green card cases, partnership with immigration counsel, and compliance tracking
About Fortune Brands
Manufactures branded home, security, and digital products.
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