People Partner - Magic Office

The People Partner is responsible for supporting our Magic Office business functions, aligning business objectives with employees and management across their respective business area. The position will serve as a trusted business partner, problem solver and HR support to the leadership and management teams on people-related issues. The People Partner will act as an employee champion and change agent, supporting the People Partnering Director and wider People Team in delivering our People Plan to the Magic Office population.

You will work closely with our Head office teams and be responsible for supporting performance management, talent mapping and succession planning and driving change through our People Strategy. You will also partner closely with our wider people teams in Reward, Benefits, People Services and L&D and will play a pivotal role in shaping the employee experience in line with your business area requirements.

Act as a single point of the contact for their business areas for all people related activity

Support the performance management process through educating, guiding and supporting line managers and assisting any activity around this

Manage all complex employee relations cases and educate your line manager population to understand how to manage ER in line with policy, process and best practice

Oversee the management of all Long-term Sickness (LTS) / Occupational Health Referral cases

Support the identification and preparation of personal development plans (PDPs) for CT key employees and high potential employees

Working with the GM(s), Commercial Director(s) and Head of HR, the RPP will identify employees ready for promotion and rotate our best talent across different functions, levels or geographies within the organisation

Actively identify gaps or development areas in People policies, processes and ways of working, proposing and implementing changes necessary to cover risks and improve efficiencies

Offer advice on HR trends, developments and technological advances – ensuring CT stays at the forefront and ahead of People practices

Build excellent relationships with your stakeholders ensuring HR is viewed as a key partner to help support the delivery of our commercial objectives

Support your business area on all compensation and benefit matters, working with the Reward and Benefit team on all salary review requests, year-end review and bonus allocation process

Utilise engagement survey results and listening groups to measure engagement levels across the business to ensure the People team have a strong understanding of current and future trends

Be a cultural ambassador across the business. Have a positive impact on our people and our culture at all times

Highly organised and able to prioritise workload effectively

Pro-active, innovative, collaborative

Able to influence and communicate your own point of view

Methodical, logical, organised and calm under pressure

Positive ‘can-do’ attitude

Experience at HR Advisor/People Partner level within a retail business

CIPD Qualified preferred

Charlotte Tilbury is a fast ‑ paced, dynamic and ever ‑ evolving environment where agility, ambition and a passion for excellence help our teams thrive. We look for people who want to grow, innovate and be part of a truly global #DreamTeam.

While we outline the experience and skills we believe set candidates up for success, they’re a guide - not a barrier. If you can demonstrate the capabilities needed for the role, we’d love to hear from you, whether you have more or less experience than listed.

Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves

We’re a hybrid model with flexibility, allowing you to work how best suits you

25 days holiday (plus bank holidays) with an additional day to celebrate your birthday

Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey

Financial security and planning with our pension and life assurance for all

Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues

Bring your furry friend to work with you on our allocated dog friendly days and spaces

And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everyone, everywhere, to feel like the most beautiful and confident version of themselves. We bring this to life by welcoming people from diverse backgrounds, cultures, identities, and perspectives into our global team. A workforce that reflects the world around us helps us better serve our communities, our customers, our colleagues, and every candidate who takes part in our recruitment process.

If you need support or would like to apply through an alternative method, please contact us at [email protected]

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