People Operations Specialist

Job Summary

Responsibilities

• Sourcing & generating referrals, database mining, sourcing via social media, selling the agency/opportunity.
• Pipeline management: prioritizing, building & maintaining relationships & supporting compliance in collecting documentation.
• Obtaining and updating candidate availability.
• Management of candidate database ensuring all notes are on the system.
• Proactively resolving candidate queries/issues.
• Source new nurses and nurture existing nurses, and handling cancellations from clients and candidates.
• Stakeholder management with colleagues in compliance, sales, and payroll.
• Manage basic payroll queries, chase missing timesheets, manage and support rejected timesheets, releasing timesheets from the team.
• Follow-up call after the first shift: Ensuring service levels remain high.
• Welfare calls to workers, promoting a strong customer experience.
• Developing client relationships & maximizing opportunities.
• Pipeline Management

Qualifications

• Excellent verbal communication and writing skills are a must.
• Committed to a high level of service delivery for clients and candidates.
• A graduate or undergraduate degree is required.
• Candidates must be comfortable working US shifts and from the office.
• Join us at ICG Medical and play a pivotal role in shaping the future of healthcare staffing. If you are a strategic thinker, results-oriented leader, and passionate about making a positive impact in the healthcare industry, we want to hear from you! Apply now to be considered for this exciting opportunity.