People Operations Partner

Role overview

People Operations and administration

• Manage day-to-day People Operations across the employee lifecycle and maintain accurate employee records and People systems.
• Prepare employment documentation, contract variations, letters and other People correspondence.
• Coordinate onboarding and offboarding and support payroll preparation through accurate data and stakeholder liaison.
• Manage People inboxes, maintain policies and process documentation, and prepare reports and data insights.
• Ensure processes align with employment legislation, company policy and internal controls.
• Support performance, remuneration, engagement and talent processes.

Junior People Partner responsibilities

• Provide first-level guidance to employees and people leaders on policies, processes and general employment matters.
• Support employee lifecycle activities, including probation reviews and team changes.
• Assist with employee relations matters by gathering information, maintaining documentation and escalating when appropriate.
• Support engagement surveys, internal communications and projects covering employee experience, learning and development, diversity and inclusion, and wellbeing.
• Partner with leaders to apply People processes consistently and contribute to workforce reporting and organisational change.

Automation and improvement

• Partner with Forward Deployed Engineering to identify manual People processes for automation or streamlining.
• Help scope and test HR workflow automation, including onboarding paperwork, reporting and data updates.
• Represent the People team's needs when shaping tools and workflows, and track the impact of automation changes.

Candidate profile

• Experience in People Operations, HR administration, HR coordination or a similar People & Culture role.
• Experience supporting employee lifecycle processes in a fast-paced or growing organisation.
• Strong administration, organisation and attention to detail.
• Experience with HRIS, payroll or employee management systems.
• Practical understanding of employment processes, policies and relevant legislation.
• Confidence guiding employees and people leaders; strong written and verbal communication.
• Discretion with confidential information, proactive service orientation and ability to manage priorities and deadlines independently.
• Interest in continuous improvement, process automation and technology.
• Technology, SaaS or growing-organisation experience is highly regarded.

Workplace

• Humanforce uses a hybrid model with a minimum of three days per week of in-office moments; flexibility is tailored to individual and team needs.

Benefits

• Benefits include flexible working, learning and development, parental leave, wellbeing leave, an Employee Assistance Program, recognition and financial wellbeing offerings.

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