People Operations Officer

Profile

Position Purpose

People Operations and Administration

• Maintain and update employee records and files, ensuring accuracy and confidentiality.
• Prepare, manage and record all employment-related documents.
• Support the onboarding and offboarding processes, ensuring smooth transitions after entering employee status changes (for e.g. transfers, promotions).
• **HR Systems**
• Enter and update data in Sephora & LVMH HR systems (e.g., HRIS, payroll systems).
• Coordinate with appropriate stakeholders to ensure data replication in all related HRIS systems.
• Generate reports for HR metrics and analysis.
• Assist in the enhancement and troubleshooting of HR system tools and processes.
• **HR Policies & processes**
• Identify and suggest improvements to streamline HR operations and increase efficiency.
• Collaborate with the People team to implement best practices in HR operations.
• **Payroll and Benefits**
• Contribute to payroll inputs, ensuring accuracy and timeliness.
• Address employee queries related to payroll, benefits, and leave management.
• Support benefits administration, such as enrollments, changes, claims.
• **Employee Support and Engagement**
• Act as a first point of contact for employees on HR operational matters.
• Address and resolve basic employee queries or escalate complex issues to the People Operations Manager.
• **Compliance**
• Ensure compliance with local labor laws and regulations.
• Support audits by preparing necessary documentation and records.
• **Ad-hoc Projects & Support**
• Support ad-hoc People Operations projects and initiatives to improve process efficiency, data accuracy, and service delivery, including participation in system testing, tool implementation, and continuous improvement activities.
• **Do not hesitate to apply if you have:**
• You have a bachelor’s degree in Human Resources, Business, or equivalent working experience
• Minimum 5 years of experience in HR in an international organization
• Familiarity with HR systems and software (e.g., HRIS, payroll systems)
• Strong understanding of HR processes and labor laws
• Ability to handle confidential information with integrity
• Ability to manage data with a strong attention to details
• Ability to work closely and successfully with others to deliver results
• Ability to handle multiple assignments/projects simultaneously and meet tight deadlines
• Self-motivated, proactive going beyond the call of duty, and result oriented
• Here, you will find:
• **Community,** in which authenticity is embraced, and the strength of our differences fuels our collective spirit
• **Culture** of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead
• **Work that brings fulfillment.** From delighting clients every day, to inspiring our industry at large, every action makes a difference
• Join us and belong to something beautiful.
• ***SEPHORA***

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