People Experience Business Partner – Fitness and Wellness

About This Role

ROLE PURPOSE:

The role will provide PX business partnering across Arada’s Fitness, Wellness and Medical businesses. They are a strategic, hands-on, people expert responsible for embedding a high-performance, values-led culture across these functions. This role partners closely with executive and operational leaders to set and execute the People Strategy for these business areas, ensuring performance management excellence, workforce productivity, leadership capability, and employee engagement in a fast-growing, customer-centric environment.

The PXBP supporting Fitness, Wellness, Longevity, Hospitals and Medical services at Arada must demonstrate strong commercial and operational business acumen within a wellness, healthcare and medical environments. They should understand the clinical workforce model, regulatory requirements, patient-centric service standards, and the commercial drivers of wellness and medical businesses, including revenue generation, service utilization, and operational efficiency. The role requires the ability to translate business strategy into PX strategies that support high-quality patient care, medical compliance, and sustainable business growth across wellness, medical and longevity services.

PRIMARY RESPONSIBILITIES:

Strategic Business Partnering

• Act as a trusted advisor to the function’s leadership on people strategy, workforce planning, organization design, and change management, including the set up of new regional markets.
• Align PX strategies with business growth plans, operational targets, and customer experience objectives.
• Support to harmonization of terms, conditions and ways of working across multiple brands, where it makes sense to do so.
• Act as the escalation point for complex employee relations matters and senior stakeholder issues.
• Translate commercial priorities into pragmatic people solutions.

Performance Management & Culture

• Tailor and implement group performance management frameworks aligned to the functions KPIs.
• Coach leaders on goal setting, reviews, and underperformance management.
• Work with the functions to set clear objectives, performance standards, and development plans.
• Embed a consistent, high-performance culture.
• Analyze performance data and recommend interventions.

Talent Management & Leadership Development

• Lead talent identification and succession planning.
• Support the functions to develop high-potential talent.
• Strengthen leadership capability across all businesses.
• Support with the creation and roll out of PX learning materials for the Formative Academy.

Organizational Development & Change

• Drive OD initiatives and support transformation and growth.
• Partner with leadership teams and act as a people advisor on any BU initiatives.
• Lead Workforce Planning.
• Facilitate leadership and team effectiveness.

Employee Engagement & Experience

• Facilitate engagement strategies and pulse surveys.
• Partner with leaders on action plans.
• Ensure a consistent employee lifecycle experience.

PX Operations & Governance

• Partner with PX COEs.
• Ensure effective implementation of PX policies and use of PX technology.
• Work with PX Growth & Integrations Team on strategic initiatives.
• Drive and implement process automation to enhance efficiency and employee experience.
• Ensure legal and policy compliance.

Data & Insights

• Provide workforce analytics and insights to the business.
• Use data to inform strategic decisions.

QUALIFICATIONS:

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• HR Certification (e.g., CIPD) is a plus.

EXPERIENCE:

• Minimum of 10 years HR experience in a HRBP role.
• Prior experience in the Fitness, Wellness and or Hospital sector.
• Proven process improvement, automation, and stakeholder management experience.
• Experience in relevant industries and functions is an advantage.

SKILLS & COMPETENCIES:

Strategic and Commercial Acumen

• Demonstrated ability to translate business strategy into measurable people outcomes in service-led, margin-sensitive environments.
• Strong understanding of workforce economics, productivity metrics, cost optimization, and revenue per employee.
• Ability to challenge and influence senior leaders with data-driven insights and commercial logic.

Executive Stakeholder Influence

• Proven capability to operate as a trusted advisor to executives and senior operational leaders.
• Confident in navigating complex stakeholder environments.
• Ability to hold leaders accountable for people outcomes, including performance, engagement, and capability.
• Comfortable managing ambiguity, complexity, and competing priorities at scale.

Performance and Talent Excellence

• Deep expertise in performance management, including underperformance, and succession planning.
• Ability to design and embed performance frameworks aligned to the functions KPIs and growth objectives.
• Strong judgment in talent decisions, including appointments, exits, and succession risk.

Change, Transformation, and Growth

• Proven experience leading people aspects of organizational change, rapid growth, restructures, and integrations.
• Ability to operate effectively in fast-paced, evolving environments with incomplete information.
• Pragmatic approach to change management, balancing pace, risk, and employee experience.

Regulated and Professional Workforce Maturity

• Demonstrated capability to support professional, regulated, or credentialed workforces, with high standards of governance and compliance.
• Sound judgment in employee relations, risk management, and complex case handling.

Data, Systems, and Insight

• Strong analytical capability with the ability to interpret workforce data and translate insights into action.
• Confident user of HRIS, M365, and digital tools to support decision making, automation, and scalable people processes.
• Comfortable presenting people data and insights to senior leadership.

Emotional Intelligence and Personal Credibility

• High emotional intelligence with strong self-awareness, resilience, and professional judgment.
• Credible, calm, and authoritative presence in high-stakes or sensitive situations.
• Values-led leadership style aligned to a high-performance, customer-centric culture.