People Advisor - Restaurants

About Wasabi

Role Overview

Service Delivery and Advisory

• Respond to people queries and provide policy-accurate advice on absence, wellbeing, performance, benefits, and employee relations.
• Process visa renewals, monitor people dashboards, and guide managers toward fair and consistent decisions.
• Escalate complex or sensitive matters to the Senior People Business Partner when required.

Employee Relations

• Manage employee relations activity and maintain accurate case records.
• Prioritise multiple cases and follow up to support timely resolution.
• Support restructures, restaurant relocations, and closures with documentation, communications, and employee guidance.
• Provide on-site support to managers when policies or guidance are unclear.

People Administration and Data

• Maintain accurate employee records in line with legislation and internal data standards.
• Manage onboarding, contract variations, job changes, leaver documentation, and weekly induction sessions.
• Prepare offer letters, contract amendments, and other employee communications.
• Produce routine reports and provide people data to stakeholders.

Reward and Benefits

• Respond to reward and benefits queries and guide new starters through benefits enrolment.
• Provide payroll documentation and support payroll and benefits changes.
• Investigate and resolve payroll or benefits discrepancies with the Payroll team.

Projects and Improvement

• Contribute to manager toolkits, guidance materials, performance review cycles, development initiatives, and onboarding events.
• Update policies and how-to guides so they remain clear, accessible, compliant, and aligned with team culture.
• Identify recurring query trends, support system improvements, and assist with data audits and compliance activities.

Candidate Requirements

• A level or equivalent education is required, and CIPD qualification is preferred.
• Experience in an HR Advisor or similar role is preferred, ideally in hospitality or retail.
• Candidates should understand HR principles, legislation, policy interpretation, and employee engagement.
• Strong Microsoft Excel, Word, and PowerPoint skills, organisation, attention to detail, and relationship-building ability are required.

Benefits

• Benefits include a pension scheme, target bonus, employee discounts, free food, life assurance, free on-site parking, and an employee assistance programme.
• Additional benefits include Wagestream, an electric vehicle scheme, Cycle to Work, Perkbox discounts, and development opportunities.