PCSA Supervisor

The primary purpose of the PCSA Supervisor position is providing daily supervision of Social Service Workers in the Intake, Assessment, Intervention and Placement units with PCSA. Functions as a liaison between County Agency, courts, law enforcement, community agencies, schools and the public. Monitors compliance with State and Federal mandates and assesses employees’ caseloads to ensure compliance.

Directly supervise Social Service workers in matters of child/elderly abuse, neglect, child dependency,adoption, foster care licensing and placement and residential placement in accordance with Ohio laws, rules and regulations. Carry out supervisory responsibilities in accordance with the County's policies and applicable laws. Responsibilities include: interviewing, hiring, training, assigning and directing work, performance appraisal, discipline, settling grievances, addressing complaints and resolving problems, providing interpretation of County policies, procedures, rules and laws. Conduct staff meetings to keep employees current on new procedures, laws and policies. Conduct quarterly reviews of cases for the compliance with State and Federal mandates; establish corrective action plans when needed. Monitor and assess quantity and quality of employees’ caseloads and ensure corrections are made when necessary. Address and resolve complaints from clients, foster parents, courts, lawyers and community based social service agencies. Represent the Agency and provide consultation to the public and other agencies as necessary; act as liaison between county agency, courts, law enforcement, community agencies and schools to ensure coordination of family services. Handle child abuse and neglect emergency referrals during after-hours and on holidays on a rotating basis, if necessary (CARES program).Compile data obtained from workers regarding in-house statistical and fiscal data, including movement of children, and tracking service to families and submit to PCSA Administrator. Ensure and maintain security and confidentiality of unit caseload data, which includes information stored on Agency computer and other information systems. Adhere to Local, State and Federal laws and regulations.