Payroll Adviser

One of the UK’s leading general insurance and financial services companies, NFU Mutual has been meeting our customers’ needs for over 100 years.

Our employees are important to us.

We empower and inspire them to perform, offer opportunities to grow and we recognise and reward their contribution.

They are proud to work for a company that respects them and broader communities, and they trust us to be financially sustainable so we are successful now, and in the future.

We are looking for a capable Payroll Officer to join our team which is based in the HR Department on a fixed term basis.

The successful candidate will be responsible for contiributing towards providing accurate and timely processing of NFU Mutual’s payroll.

This will include roles that require the individual to coordinate, administer and advise employees, managers and third parties on payroll and pension policies whilst ensuring that statutory and group requirements, processes and procedures are adhered to.

The successful candidate will be required to:

• Collate, verify and update employee and pensioner data to Resourcelink, to ensure they are paid accurately and on time in accordance with defined service standards and adheres to legislation/statutory requirements and Group policies and procedures
• Research, advise and administer Pensions processes for employees and pensioners, liaising with relevant third parties in line with defined service standards, to ensure the service complies with statutory and Group requirements
• Interpret, advise, investigate and escalate as appropriate, incoming queries on Payroll and Pensions policies, processes and systems from employees, pensioners and third parties to support the delivery of a consistent and customer focussed service
• Identify, recommend and implement changes to Payroll and Pensions procedures and systems arising from new legislation or changes to Group policies, to ensure consistency and ongoing compliance of the service
• Coordinate, administer and monitor Payroll and Pensions documentation to enable processes to be completed within agreed service standards and in accordance with statutory requirements
• Deliver aspects of Payroll and Pensions projects, initiatives and activities as required by and to the standards and outcomes agreed with the relevant business area or Line Manager

The successful person will have the following experience:

• Demonstrable payroll processing experience, including inputting new starters and finalising leavers
• Experience of using Resourcelink system (desirable) or SAP
• The ability to manually calculate SSP, SMP, SPP, SAP, PAYE, holiday and NI accurately
• Up to date understanding of tax coding and HRMC legislative requirements
• Experience and the ability to deal with benefit, salary sacrifice schemes and third party payments
• Be fully trained and have up to date knowledge of real time information, workplace pensions and CSA deductions
• Previous experience of reconciling payroll at year-end including P35’s, P14’s and P11d’s
• Understanding of payroll legislation and processes i.e. tax, superannuation
• Strong customer service focus coupled with strong numerical and data input skills
• Excellent written and spoken communication and interpersonal skills

5 GCSE’s Grade C and above (or equivalent) Payroll qualification preferred e.g.

CIPP