Patient Services Specialist- Casual

Greet and welcome customers, manage customer check-in and check-out

Engage with customers in person, by phone, and via email

Coordinate appointments, prepare prescription printouts

Manage billing and payments for patients, insurers and other third parties

Deliver exceptional customer service to ensure a positive customer experience

Support store operations by performing additional duties as required

What You Bring

Previous retail experience is considered an asset

Ability to multi-task and thrive in a fast-paced environment

Proficiency with technology and computers, including MS Office Suite

Outstanding communication and interpersonal skills, with a passion for connecting with customers and providing exceptional experiences

A collaborative, adaptable, and proactive team player, able to manage changing priorities effectively

How You'll Benefit

Rapid and ongoing growth, providing a consistently challenging and rewarding environment

A workplace culture that fosters collaboration and teamwork

Continuous training and development opportunities to support your career growth

Why You Should Join Us

solis optics, a division of FYihealth group, is your neighborhood retail optical shop, offering quality eyewear and experience to match. A great selection of on-trend and luxury eyeglasses at a competitive price. A frame for every face. At solis optics, you'll have a meaningful impact on people's lives and have fun doing it.

At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let us know. All accommodation information will be kept confidential and used to ensure an accessible candidate and team member experience.