Patient Service Rep II
Full Job Posting
Location
- Englewood, NJ
Hours: 7:30-4:00 PM Monday-Thursday; 7:30-3:30 Friday and 1 alternating night till 6:30pm
Greeting patients and visitors, assisting, and directing them accordingly to the appropriate waiting area.
Paging or phoning appropriate personnel to meet and escort patients to the exam room.
Explaining financial requirements to patients, collecting, and recording copayments as required.
Performing registration functions for new and existing patients and activating patient files.
Promptly and professionally answering and routing calls to appropriate personnel, paging, offering voicemail, or redirecting calls as needed.
Retrieving and appropriately routing any messages from the answering service.
Providing additional support to patients and medical staff and performing other duties as assigned.
Courteously screening solicitors for relevance to organizational needs.
Adhering to infection control and safety guidelines as well as maintaining confidentiality regarding all patients and following confidentiality policies per HIPAA compliance.
Qualifications & Skills
- High School Diploma or GED
- Medical Receptionist/PSR experience preferred.
- Excellent customer service skills & communication skills.
- Ability to adapt to changing priorities and business needs.
- Ability to maintain composure and navigate a fast-paced, innovative environment.
- Team player.
- Ability to work 40 hours per week including some evening hours
- Ability to work a flexible schedule and provide coverage at satellite location(s), where applicable, as needed.
Full-time Benefits
- Full time benefit-eligibility with benefits beginning the first of the month after starting and choice of multiple medical insurance plans to best meet your needs.
- Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA, identity theft, long term care, pet insurance and more!
- 401(k) matching
- Generous PTO offering with additional time off for volunteering
- Access to Axia providers at little to no cost through Axia’s medical insurance.
- Axia-paid life insurance, short-term and long-term disability.
- Free counseling for colleagues and family members, including parents and parents-in-law
- Pay or shift range: $18 USD to $21 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
- At Axia Women’s Health, we’re passionate about creating a community where our colleagues and patients feel empowered to be their full, authentic selves. We welcome all individuals – without regards to gender, race, ethnicity, ability, or sexual orientation – and proudly celebrate our individual experiences and differences.
- In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Applicants must be currently authorized to work in the United States on a full-time basis.
About Axia Women's Health
Privately owned integrated women's health network providing obstetric, gynecologic, fertility, maternal-fetal, breast, behavioral-health and laboratory care.
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