Patient Navigator - Patient Flow
Role Overview
Patient Navigator in the Patient Flow department at Joseph Brant Hospital.
Regular part-time position at 0.5 FTE; shifts include days, evenings, and weekends.
The assignment may change based on departmental needs.
Key Skills for This Role
Full Job Posting
Position details
Patient Navigator in the Patient Flow department at Joseph Brant Hospital.
Regular part-time position at 0.5 FTE; shifts include days, evenings, and weekends.
The assignment may change based on departmental needs.
Pay
- Rate of pay is $44.82 to $56.02 per hour.
Patient flow responsibilities
- Facilitate bed management and patient flow from admission to discharge; solve flow challenges with stakeholders.
- Coordinate repatriations and attend emergency department and inpatient rounds to anticipate bed demand and supply.
- Support Integrated Comprehensive Care through screening, follow-up calls, and on-call responsibilities.
- Oversee escalations for patients requiring an Alternative Level of Care.
- Participate in Early Supportive Discharge, remote patient monitoring, committees, and organizational initiatives.
- Collect and interpret data and coach staff on daily processes and decision-making.
- Contribute to and implement patient-flow policies, procedures, and quality and process improvement initiatives.
Qualifications
- Healthcare professional in good standing in Ontario and at least five years of acute care or emergency department experience are required.
- A bachelor’s degree is preferred, particularly in a healthcare discipline or related field.
- Candidates should understand patient flow, relevant policies and procedures, legislation, and community resources.
- Candidates should demonstrate communication, collaboration, facilitation, conflict resolution, leadership, problem-solving, prioritization, and resource-management abilities.
- Performance improvement knowledge is expected; LEAN experience and formal leadership experience are assets.
- Candidates should work effectively in multidisciplinary teams and adapt to ambiguity and changing priorities.
About the hospital
Joseph Brant Hospital is a full-service hospital in Burlington, Ontario, serving communities across Halton and the surrounding area.
The hospital is a Clinical Education site with McMaster University and a partner member of the Burlington Ontario Health Team.
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