Patient Engagement Lead

UNLOCK YOUR BEST WORK LIFE + MAKE A DIFFERENCE TO EVERY LIFE

We have an exciting opportunity for a Patient Engagement Lead, to join our team at HMP Wealstun a c ategory C men's prison, located near the village of Thorp Arch in West Yorkshire

Hours This role is full time working 37.5 hours per week. Monday to Friday: core business hours.

Salary You will receive an annual salary of up to £33,510 depending on experience.

How we will support you?

Bespoke induction, including our Introducing Health in Justice training course

Competency framework

Regional and national career development opportunities

Our bespoke Learning Management System to address your learning needs

Support from the wider team

Candidates are required to have a Legal right to work in the UK and due to the nature of the role, offers of employment will be subject to additional vetting and security checks.

#LI-PW1

As a Patient Engagement Lead your responsibilities will vary. You will:

Be responsible for the improvement and stability of patient engagement activities and patient satisfaction through effective service user engagement and peer led forums, the planning and delivery of projects/programmes in line with patients’ needs and priorities, involving patients (where possible) in project and training delivery.

Act as a point of contact and respond to patient engagement enquires from staff, external partners and patients. Additionally, within this role, you will be responsible for the oversight and management of the health champion peer support model, including the delivery of Health Champion training across the region.

You’ll ensure statutory and organisational requirements are met, that patient engagement activities are conducted frequently across all sites with timely evaluations and feedback/recommendations are communicated with patients, staff and external partners where necessary.

If you are interested in career development, we have a wide range of opportunities for you to develop your skills and experience, which include both internal and external options for development and learning.

It doesn’t stop there … we also offer:

Discounts on shopping and leisure activities

Support to grow in your role and continue your professional development

24/7 employee assistance helpline and financial assistance when you need it

The Health in Justice team at Practice Plus Group makes a real difference across over 53 prisons, young offenders and immigration removal centres. We’re the UK’s leading independent provider of NHS services to over 40,000 patients in secure environments, always putting their needs first, regardless of their background.

Practice Plus Group’s purpose is to Unlock your best work life and we stand by our core values:

We treat patients and each other as they would like to be treated

We act with integrity

We embrace diversity

We strive to do things better together

We are looking for caring, compassionate but also driven professionals who can help us drive our vision for a fair and inclusive healthcare access to all.

Provide outstanding patient experience by seeking out, listening to and acting on their feedback, so that care is personalised and informed by what matters to them.

You will work closely with patients, healthcare and prison colleagues to ensure the patient is at the centre of service delivery.

Confidence to action feedback from patients and liaise with the wider healthcare team.

Secure environments are one of the most challenging, yet rewarding places for healthcare professionals to work. If you’re looking for a role where you can develop your existing healthcare skills and learn something new every day in an environment that never stands still, then this could be the right opportunity for you.