Patient Coordinator
Full Job Posting
Preferred Qualifications:
- High school diploma or equivalent required; some college coursework or healthcare-related education preferred.
- Previous experience in dental or healthcare scheduling preferred.
- Strong organizational and multitasking skills.
- Excellent communication and patient service skills.
- Familiarity with dental practice management software (e.g., Dentrix, Eaglesoft) is a plus.
- Team members are expected to uphold the culture outlined in the SDB Handbook, with a focus on our core values and any additional responsibilities as defined.
- What Makes you Successful:
- You genuinely care about providing an exceptional patient experience.
- You are dependable, organized, and prepared.
- You anticipate needs and take initiative rather than waiting to be asked.
- You maintain composure and attention to detail in a fast-paced environment.
- You communicate clearly and work well with doctors and fellow team members.
- You take pride in maintaining a safe, clean, and professional clinical environment.
- You are eager to learn, grow your clinical skills, and contribute to the success of the practice.
- Why Join Us?
- We believe our team members are at the heart of exceptional patient care. You’ll have the opportunity to work alongside experienced clinical professionals in a collaborative environment where your contributions are valued. We are committed to supporting your professional growth while providing a positive and rewarding workplace.
- Comprehensive Benefits Package:
- Medical, Dental, Vision, and 401(k)
- Paid holidays
- Paid time off
- Familiarity with dental practice management software (e.g., Dentrix,
- Eaglesoft) is a plus.
Responsibilities
- The Patient Coordinator plays a vital role in ensuring smooth scheduling, preparation, and follow-up for patient appointments. This position supports patients throughout their care experience, coordinates communication between providers and patients, and ensures all clinical and administrative needs are met.
- Manage patient scheduling, Confirm appointments, and working to fill empty schedule time.
- Greet patients in a friendly, professional manner upon arrival, ensuring they feel welcome and cared for.
- Register new patients and update existing patient demographics, collecting detailed personal and financial information. Attention to detail is a must.
- Work closely with the clinical team to coordinate patient needs, making sure that patient wait times are minimized and their experience is as efficient as possible.
- Ensure patient confidentiality by adhering to HIPAA regulations and protecting sensitive information at all times.
- Maintain a clean, organized, and professional front office and reception area to ensure a welcoming environment for patients and visitors.
- Take and relay messages for providers and staff in a timely and accurate manner to ensure effective communication.
- Oversee the timely processing of mail and any other administrative tasks that support the office’s day-to-day operations.
About Specialty Dental Brands
Private dental support organization serving pediatric dentists, orthodontists, and oral surgeons with business management services.
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