Patient Access Representative - Full Time
Role Overview
At Shriners Children’s, the Patient Access Representative is responsible for assuring that patients in need of scheduling are scheduled to receive services in a timely manner.
This role will act as the first point of contact for patients and families and are essential in facilitating access to care while remaining aligned with Shriners Children's mission and goals.
Additional responsibilities include providing excellent customer service when communicating with patients, families, and physicians and relaying any issues to management that may result in potential service delays.
This position assists management with ongoing observations and notifications of opportunities while providing innovative suggestions for process improvement.
Full Job Posting
Required Qualifications:
- High School Diploma
- Bilingual (Spanish/English)
- 3+ years’ experience in patient services, scheduling, registration or customer service in a healthcare environment
Preferred Qualifications:
- Associates degree or higher in a relevant field of study preferred
- The pay range for this position is $23.00 - $30.54/hour.
- Compensation is determined based on years of relevant experience and departmental equity.
About Shriners Children's
Provides specialized pediatric medical care regardless of financial ability.
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