Coordonnateur(trice) des programmes cliniques spécialisés - Specialized Clinical Programs Coordinator
Role Overview
Reporting directly to the Assistant to the chief of staff, Clinico-Administrative Components and Co-Manager of Specialized Clinical Programs, and working closely with the Medical Director responsible for the designated program(s), the Specialized Clinical Programs Coordinator plays an important support role in the planning, coordination, development, optimization, evaluation, and promotion of specialized clinical programs within interdisciplinary clinical environments.
The incumbent participates in the implementation, monitoring, and continuous improvement of these programs to support the quality, safety, and accessibility of care provided to the populations served.
Under the supervision of program co-managers and in close collaboration with all involved departments, the coordinator works with multidisciplinary and administrative teams to support the achievement of program objectives.
The incumbent contributes to the development of innovative approaches and institutional visibility, while helping promote educational activities for teams, patients, and their families.
The coordinator assists in coordinating the work of various committees and working groups related to the programs, as well as tracking decisions, recommendations, performance indicators, and action plans arising from strategic directions.
The incumbent also supports communication and collaboration among stakeholders to foster effective governance and continuous improvement of specialized clinical programs.
Key Skills for This Role
Full Job Posting
Key Responsibilities:
- Support the Coordination of Specialized Clinical Programs
- Support the operational and strategic coordination of specialized clinical programs.
- Collaborate with clinical, medical, and administrative departments to support service planning and development.
- Help identify opportunities for improvement and suggest initiatives aimed at enhancing efficiency, quality, and service accessibility.
- Support the development and implementation of program directions, objectives, and performance indicators.
- Participate in planning the resources required to support program activities.
- Under program leadership, ensure initiatives align with organizational priorities and regulatory requirements.
- Governance and Committee Support
- Assist in coordinating strategic, clinical, and administrative committee activities.
- Prepare agendas and gather and analyze relevant documentation.
- Attend meetings and contribute to the follow-up of decisions, recommendations, and action plans.
- Prepare meeting minutes, tracking tools, progress reports, and annual activity reports.
- Maintain mechanisms that ensure accountability and completion of committee mandates.
- Participate in organizing and delivering educational presentations, as well as planning conferences and patient information activities in partnership with stakeholders.
- Project Management and Continuous Improvement
- Plan, coordinate, and monitor projects associated with specialized clinical programs.
- Develop work plans, timelines, and monitoring indicators.
- Conduct data analyses and prepare management reports to support decision-making.
- Contribute to continuous improvement initiatives, quality assessment, and risk management activities.
- Support the monitoring of decisions, recommendations, and performance indicators.
- Representation and Collaboration
- Act as a resource person for internal and external partners.
- Promote collaboration among interdisciplinary, medical, and administrative teams.
- Contribute to representing the organization or programs at meetings, working groups, provincial networks, and external partnerships, as required.
- Develop and maintain collaborative relationships with stakeholders.
- Required Qualifications:
- Bachelor's degree in a relevant field (health administration, health sciences, management, social sciences, or another appropriate discipline).
- A graduate degree is considered an asset.
- Minimum of three (3) years of relevant experience in coordination, project management, continuous improvement, or program development.
- Experience within the health and social services network is a significant asset.
- Experience supporting governance and operational committees and multidisciplinary groups.
- Knowledge of the Quebec healthcare system, of project management, continuous improvement, and performance measurement principles.
- Proficiency in Microsoft Office applications.
- Excellent skills in preparing reports and strategic documents.
- Bilingualism (French and English), both spoken and written.
- Engaging leadership, strategic thinking and analytical skills.
- Excellent organizational abilities, priority management and adherence to deadlines.
- Independence, initiative, attention to detail and rigor.
- Strong interpersonal and diplomatic skills.
- Ability to coordinate across departments and functions.
- Excellent written and verbal communication skills.
- Teamwork and collaborative mindset.
- Working at Shriners Hospital for Children - Canada means working in a family-oriented environment, offering opportunities for learning, professional development and the chance to make a difference.
- Interested in working with us? Apply now!
Qualifications
- Bachelor's degree in a relevant field (health administration, health sciences, management, social sciences, or another appropriate discipline).
- A graduate degree is considered an asset.
- Minimum of three (3) years of relevant experience in coordination, project management, continuous improvement, or program development.
- Experience within the health and social services network is a significant asset.
- Experience supporting governance and operational committees and multidisciplinary groups.
- Knowledge of the Quebec healthcare system, of project management, continuous improvement, and performance measurement principles.
- Proficiency in Microsoft Office applications.
- Excellent skills in preparing reports and strategic documents.
- Bilingualism (French and English), both spoken and written.
- Engaging leadership, strategic thinking and analytical skills.
- Excellent organizational abilities, priority management and adherence to deadlines.
- Independence, initiative, attention to detail and rigor.
- Strong interpersonal and diplomatic skills.
- Ability to coordinate across departments and functions.
- Excellent written and verbal communication skills.
- Teamwork and collaborative mindset.
- Working at Shriners Hospital for Children - Canada means working in a family-oriented environment, offering opportunities for learning, professional development and the chance to make a difference.
- Interested in working with us? Apply now!
About Shriners Children's
Specialized pediatric healthcare system providing expert medical care.
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