{bc}
Apply
smartrecruiters

(Part-Time) Student Services Coordinator

Kaplan Languages Group
London, GBR
Part-time
Mid
Onsite
Discovered 1 weeks ago
Communication

Full Job Posting

Location

  • The post is based in one location (as specified by advert or as per your contract) but may require occasional attendance at other sites within the UK or Ireland.
  • Reports
  • This position reports to the Student Services Manager.

Qualifications

  • Qualifications (Desirable)
  • Bachelor’s degree
  • Experience (Essential)
  • Experience in administration work (preferably in an ELT environment)
  • Experience in working in a customer-facing environment
  • Experience (Desirable)
  • Experience in dealing with and solving complaints
  • Experience in processing payments
  • Experience in selling products and services
  • Experience in visas and compliance
  • Competencies (in alphabetical order)
  • Ability to deal with and resolve a high volume of queries efficiently
  • Ability to find and present solutions to problems
  • Ability to relate to and build rapport with international students
  • Ability to use initiative and make decisions when required
  • Ability to work effectively on an individual basis and as a member of a team
  • Excellent communication skills
  • Excellent IT skills including MS Office
  • Excellent organisation skills and ability to multitask, manage conflicting priorities and meet deadlines
  • Exceptional customer service ethos
  • High level of patience and approachability
  • Strong attention to detail and high level of data accuracy
  • Special Requirements
  • The post holder will be required to have a DBS/Disclosure Scotland/Garda Vetting check.

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Sarah M.James T.Maya R.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More from this employer

More jobs at Kaplan Languages Group

Student Services Manager - Liverpool

Liverpool, GBR

Discovered 2 weeks agoFull-time

Director of Studies Liverpool

Liverpool, GBR

Discovered 2 weeks agoFull-time

French Speaking Social Media Manager

London, GBR

Discovered 3 weeks agoFull-time

Social Media Manager

London, GBR

Discovered 1 months agoFull-time