Part Time Client Advisor
Role Overview
Part-time Client Advisor role in RBC Personal & Commercial Banking.
Helps clients with everyday banking and contributes to meaningful client experiences, satisfaction, and loyalty.
Work schedule is 18.75 hours per week.
Key Skills for This Role
Full Job Posting
Role overview
Part-time Client Advisor role in RBC Personal & Commercial Banking.
Helps clients with everyday banking and contributes to meaningful client experiences, satisfaction, and loyalty.
Work schedule is 18.75 hours per week.
Responsibilities
- Engage clients in the branch and community to uncover banking needs, advise, and identify sales and referral opportunities.
- Educate clients and demonstrate technology to improve the experience, drive sales, and retain business.
- Assist with client-initiated contact and a full range of financial transactions.
- Listen to clients, understand their individual needs, and resolve or prevent banking problems.
- Maintain partner relationships to support business opportunities and referrals.
Must-have qualifications
- Client-first approach and success in a hands-on, target-driven sales environment.
- Problem-solving and people skills, with the ability to build relationships and connect proactively with clients.
- Flexibility, eagerness to learn, strong personal ethics, and motivation to succeed.
- Digital literacy across smartphones, tablets, laptops, and other devices.
- Availability to work all business hours.
Nice-to-have qualifications
- Experience building rapport and maintaining client relationships in financial or service industries.
- Mutual Funds accreditation, such as Investment Funds in Canada or the Canadian Securities Course.
Listed job skills
- Adaptability, advice-based solutions, client centricity, client discovery, communication, curious mindset, data analysis, and digital literacy.
Benefits and development
- Total Rewards Program with competitive compensation, bonuses, and flexible benefits.
- Career advancement opportunities, sales training, coaching, and development.
- Collaborative team support, tools, and training.
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