Paralegal, Debt Recovery

To coordinate the administration and legal processes associated with unsecured/secured debt recovery (personal loans, credit cards, rent arrears).

Meet and correspond with clients, including drafting individual letters for non-standard cases.

Attend to the court process: draft writs, complete forms to serve on the debtor, liaise with local agents to attend a hearing etc.

Coordinate the court process up to the court issuing decree ensuring timescales are met and all relevant documentation is complete.

Correspond with client and debtor throughout the recovery process.

Update the case plan database system to record process.

Carry out diligence for the client, which may include: liaising with debtor to agree payment, instructing arrestment and inhibition, coordinating eviction process or declaring bankruptcy.

Ensure documents are scanned and all administration is done efficiently.

Prepare monthly and quarterly reports as required.

You have excellent communication skills, you are articulate, you communicate clearly, concisely and without any jargon.

You enjoy working within a team and autonomously on your own initiative.

You are personable and good at building and developing client relationships.

You are confident and you have a strong belief in yourself and your own ability.

You are committed to providing a good client experience and willing to put in extra time and effort when required

Here at Morton Fraser MacRoberts we believe in a positive work life balance and in an inclusive and friendly working environment.

We are proud to be a diverse and inclusive workplace where everyone is welcome. We know that a culture of inclusion drives great results, and we're committed to making sure all our people feel valued and empowered. If you need any adjustments or accommodations during the application process, just let us know in your application. We will support you every step of the way. If you have a disability and meet the basic requirements for the role, we will guarantee you an interview.

We offer a generous benefits package including:

Profit Related Pay

Pension Scheme

Private Medical Insurance for all employees (BUPA)

Holidays starting at 25 days plus 9 public holidays (plus birthday off)

Tax Efficient Car Lease Scheme

Cycle to Work Scheme

Life Assurance

Income Protection

Access to Comprehensive Wellbeing resources

Retail Discounts

We operate our business on an agile basis reflecting the needs of our clients and our people to deliver outstanding client service. We will agree a suitable office/homeworking arrangement with all candidates.

As signatories of the Armed Forces Covenant, we recognise the value that serving personnel, reservists, veterans and military families bring to our business. Please ensure you include any military skills and qualifications you hold when applying for a vacancy with us to ensure they are recognised during our recruitment and selection process.