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Packaging Coordinator

Barentz
Avon, USA
Full-time
Mid
Onsite
Discovered 1 months ago
eChempaxCustomer Relationship Management (CRM)

Full Job Posting

Supplier Relations

Establish and maintain positive working relationships with suppliers and external business partners

Effectively communicate with suppliers with regards to commercial issues, pricing, package size changes and MOQ adjustments with the goal of maximizing profitability for the division

Arrange supplier visits and participate in supplier meetings to share knowledge and support the development of strategies to maximize commercial success

Communicate customer opportunity updates and technical product inquiries to suppliers, with VP Principal Management approval

Use literature, samples, and documentation from suppliers to facilitate and share product knowledge with the sales team

Customer Relations

Establish and maintain positive working relationships with customers

Act as a liaison between customer service and the customer on any product order issues, such and pricing, delivery, and documentation

Communicate with Sales on any product issues and requests their involvement on situations that requirement immediate action and/or resolution

Notify customers of supplier, product, and documentation changes via appropriate communication platforms (e-mail, fax, telephone, etc.)

Costing and Pricing

Determine cost and get direction from VP Principal Management on price setting for new business opportunities; provide quotations to Sales Coordinators/Account Managers

Create, maintain, and update costing templates and budgetary price lists

Coordinate with Operations team to determine input costs for new product development projects and conducts cost analysis and pricing

Product and Inventory Management

Monitor inventory levels and the replenishment process to ensure stock levels are adequate based on regular/seasonal requirements as well as contractual agreements

Work with the VP Principal Management to establish, review and adjust minimum and maximum inventory level standards

Work closely with the Regulatory and Quality Manager on matters regarding documentation and regulatory concerns arising with commercialization of new products

Collaborate with the logistics team on procurement of products and the customer service team on customer-related solutions

Coordinate special product labeling, repackaging, and blending with internal teams and create work orders as required

Request documentation and technical information from suppliers for all products

Coordinate documentation and labeling for privately labeled products with principals.

Reporting

Using profit margin reports, identify unacceptable margins, and investigate reasons why margins might fall outside of expected levels

Provide monthly forecast updates to key suppliers

Collaborate with Accounting to ensure supplier rebates are accurate

Manage, track, and update opportunities in eChempax

Administration

Work with Principal or Supplier in correcting quality issues that are causing issues for our customers.

Respond to customer or sales requests for existing product documentation and coordinate requests for new documents or customer questionnaires with appropriate team members

Sourcing

Manage custom sourcing projects on an as needed basis

Seek out additional packaging suppliers when business opportunities are presented. Working with Sales directly if needed to understand customer requirements.

Assist sales team with sourcing needs for special projects and opportunities.

Other

Support and lead by example, Barentz’ culture, strategies, pillars, and fundamentals

Participate in ongoing professional development opportunities

Perform other duties as requested

Required Education, Experience, Knowledge and Skills

  • Bachelor’s degree preferred in Business Administration or Marketing
  • Previous industry experience desired working with customer and suppliers in a Product or sales capacity
  • Software knowledge of Microsoft Office including Outlook, Word, Excel, PowerPoint, and Teams
  • Familiarity with Customer Relationship Management (CRM) software
  • Effective written and verbal communication skills, and ability to adapt communication style to the audience
  • Good judgment and professionalism when dealing with both suppliers and internal team members
  • Dynamic personality with an ability to work effectively independently and as part of a team
  • Detail oriented with sound analytical and problem-solving capabilities
  • Strong organization skills with the ability to work in a fast paced, deadline driven environment
  • Ability to adapt to changing priorities and balance workload to meet new business requirements
  • Ability to negotiate win-win situations
  • Self-motivated, high energy, and engaging level of enthusiasm and positive outlook
  • Act legally and ethically in all professional relationships in adherence with Barentz’ values and fundamentals

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