Overnight Security Officer - Hilton Austin
About the Role
The Hilton Austin Conference Center, located at the center of Downtown and attached to the Austin Convention Center, is looking for a Full-Time Overnight Security Officer to join our awesome team! An ideal candidate for a Hotel Security Officer is someone who can maintain safety, provide excellent guest service, and respond calmly to incidents. As a Security Officer, you’re not just ensuring guest, team member, and facility safety – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. The shift pattern will consist of flexible days working overnight from 11:00 PM-7:30 AM
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Qualifications
- What It Takes to Make the Stay
- At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
- A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
Responsibilities
- Here's what you'll do during a typical day:
- Conduct security patrols: Monitor interior and exterior hotel premises to identify and address safety and security risks, security threats, and undesirable conditions
- Assist with investigations: Conduct preliminary incident investigations to gather relevant information, document findings, and ensure accurate reporting of security incidents
- Maintain accurate documentation: Prepare and ensure the accuracy of security reports and records
- Respond to emergencies: Assist in handling safety hazards, fires, medical incidents, and security threats
- Provide exceptional guest assistance: Respond to guest inquiries and concerns with professionalism and efficiency
About Hilton
Hilton is a global hospitality company that manages, franchises and leases hotels and resorts across a portfolio of brands.
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