Outsourcing & Third-Party Risk Manager
Skills
About This Role
Overview
- Governance and Oversight
- Own and maintain the Group Outsourcing and Third-Party Risk Management Framework, ensuring it remains aligned with regulatory expectations, market standards, and the Group s risk appetite.
- Provide strategic oversight for outsourcing activities across the Group, ensuring consistent application of policy and procedures.
- Advise senior management and Boards on outsourcing risks, emerging trends, and regulatory developments.
- Oversight of Outsourced and Third-Party Arrangements
- Ensure all outsourcing and third-party arrangements are appropriately identified, assessed, approved, documented, monitored, and periodically reviewed.
- Oversee the lifecycle of third-party engagements, from initial assessment and due diligence through contract oversight, performance monitoring, and exit.
- Maintain appropriate registers and documentation that reflect the Group s outsourcing landscape.
Risk Management & Operational Resilience
- Ensure outsourcing arrangements do not compromise the Group s operational resilience, risk management, data protection, or supervisory obligations.
- Lead the identification and assessment of outsourcing risks, including criticality, concentration risk, and dependency risk.
- Oversee contingency and exit strategies to ensure continuity of business operations in the event of provider disruption.
Cross-Functional Collaboration
- Work closely with Legal, Risk, Compliance, ICT, Information Security, Data Protection, and other functions to ensure that outsourcing and third-party arrangements meet internal and external requirements.
- Provide guidance to first-line teams engaging in or managing outsourced or third-party relationships, ensuring adherence to the outsourcing framework.
- Promote awareness and understanding of outsourcing requirements across the Group through training and stakeholder engagement.
Monitoring, Assurance & Reporting
- Establish mechanisms to monitor provider performance, service delivery, and adherence to contractual and regulatory obligations.
- Escalate material risks, breaches, and underperformance to senior management and relevant governance bodies.
- Prepare regular reporting and management information (MI) to support Board and committee oversight of outsourcing and third-party risks.
Regulatory Engagement
- Act as a key point of contact for regulatory matters relating to outsourcing and third-party risk.
- Ensure the Group meets regulatory expectations for outsourcing notifications, approvals, inspections, and reporting across all jurisdictions.
- Maintain awareness of evolving regulatory requirements and ensure the Group s outsourcing framework adapts accordingly.
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