Outside Sales Representative: South Carolina, North Carolina, Virginia

DUTIES AND RESPONSIBILITIES

• Grow Business Collaborate with GM of Sales to set goals for territory or division growth Develop a sales plan and maintain an active customer and top prospect list. Meet regularly with your GM of Sales to review opportunities and strategize how to move them forward Understand Steel Technologies strengths and value proposition and effectively communicate that to prospective and existing customers Build and maintain strong relationships with customers, using a cadence of in-person meetings and appropriate levels of entertainment as a tool Maximize visits -- meet with decision makers, and also sell vertically by meeting with engineers, quality, etc. Network at all customers and at all customer levels to ingrain Steel Tech into the customer’s day-to-day operations and needs Prospect new business (in-person) and solicit quotes (in-person) for business that is in alignment with our value proposition Respond to quotations in a timely manner using the Company standard quoting format Convert quotations into earned business Improve profitability and/or grow with existing customers and accounts Know the customer’s business and move up the value chain within the customer Provide market intelligence to customers and become a trusted partner Leverage business and market understanding to drive profitability and growth Construct good customer agreements that reduce risk for Steel Tech (work with Legal Department). Hold customers accountable to the terms of those agreements, including responsibility for obsolete and slow-moving inventory
• Collaborate with GM of Sales to set goals for territory or division growth
• Develop a sales plan and maintain an active customer and top prospect list. Meet regularly with your GM of Sales to review opportunities and strategize how to move them forward
• Understand Steel Technologies strengths and value proposition and effectively communicate that to prospective and existing customers
• Build and maintain strong relationships with customers, using a cadence of in-person meetings and appropriate levels of entertainment as a tool
• Maximize visits -- meet with decision makers, and also sell vertically by meeting with engineers, quality, etc. Network at all customers and at all customer levels to ingrain Steel Tech into the customer’s day-to-day operations and needs
• Prospect new business (in-person) and solicit quotes (in-person) for business that is in alignment with our value proposition
• Respond to quotations in a timely manner using the Company standard quoting format
• Convert quotations into earned business
• Improve profitability and/or grow with existing customers and accounts
• Know the customer’s business and move up the value chain within the customer
• Provide market intelligence to customers and become a trusted partner
• Leverage business and market understanding to drive profitability and growth
• Construct good customer agreements that reduce risk for Steel Tech (work with Legal Department). Hold customers accountable to the terms of those agreements, including responsibility for obsolete and slow-moving inventory
• Develop your knowledge of the market and our industry Become the subject matter expert for all business available within your territory or division and keep good records in the Customer Relationship Management database (CRM) to communicate information to management Develop competitor intel and understand Steel Tech’s value proposition in comparison Develop knowledge of end user markets through customer contacts and research Engage in your education and development within the Company
• Become the subject matter expert for all business available within your territory or division and keep good records in the Customer Relationship Management database (CRM) to communicate information to management
• Develop competitor intel and understand Steel Tech’s value proposition in comparison
• Develop knowledge of end user markets through customer contacts and research
• Engage in your education and development within the Company
• Collaborate with your Support Team to ensure excellent customer service Collaborate with Account Manager based on customer interactions to improve forecast accuracy Address tier 3 escalations with customer, leaning into the deep relationship with the customer to resolve the issue (e.g. sales contract issue, aged inventory, Accounts Receivable collection, etc.) Ensure pricing updates are clearly communicated to Support Team in a timely manner
• Collaborate with Account Manager based on customer interactions to improve forecast accuracy
• Address tier 3 escalations with customer, leaning into the deep relationship with the customer to resolve the issue (e.g. sales contract issue, aged inventory, Accounts Receivable collection, etc.)
• Ensure pricing updates are clearly communicated to Support Team in a timely manner
• Other duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to work independently
• Sales Professional with knowledge and understanding of sales, sales techniques, relationship building, and strong interpersonal skills
• Ability to work effectively with all levels of management and teammates
• Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of steel and other flat rolled metal products
• Time management and proactive planning required
• Consistent in-person client engagement with timely and strategic outreach
• Ability to prospect and cold call
• Professional accountability, both internal and external
• Travel required 60-80%
• Reasonable accommodations may be made to those who are able to perform the essential duties of the job.

EDUCATION AND EXPERIENCE

WORKING CONDITIONS

Here's what we can offer

Requirements

• Ability to work independently
• Sales Professional with knowledge and understanding of sales, sales techniques, relationship building, and strong interpersonal skills
• Ability to work effectively with all levels of management and teammates
• Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of steel and other flat rolled metal products
• Time management and proactive planning required
• Consistent in-person client engagement with timely and strategic outreach
• Ability to prospect and cold call
• Professional accountability, both internal and external
• Travel required 60-80%
• Reasonable accommodations may be made to those who are able to perform the essential duties of the job.