Outdoor Sales Executive (Sanitaryware & Tiles)

Overview

Job Description

Key Responsibilities

• **Strategic Specification & Sales Development:**
• Develop and implement targeted specification strategies to promote the company’s portfolio collections.
• Drive revenue and market share by identifying and securing opportunities with architects, interior designers, developers, and contractors.
• **Project & Client Relationship Management:**
• Build and maintain strong, consultative relationships with key stakeholders involved in the specification chain.
• Ensure the company is positioned early in the design process to influence product selection.
• **Product Expertise & Market Positioning:**
• Maintain a deep understanding of the technical and aesthetic features of portfolio products, including sustainability certifications, installation systems, and design trends.
• Communicate unique selling points effectively to clients and professionals.
• **Contract Negotiation & Closing:**
• Support the negotiation of pricing, terms, and delivery schedules in collaboration with the sales team.
• Convert specifications into confirmed orders while maximizing profitability and ensuring client satisfaction.
• **Project Coordination & Execution:**
• Collaborate with project managers, contractors, and installers to ensure timely and successful delivery of specified porcelain products.
• Address technical or logistical challenges to support smooth project execution.
• **Customer Service & Support:**
• Provide ongoing support during the project lifecycle, including responding to client inquiries, ensuring timely follow-ups, and managing after-sales service.
• Proactively manage client expectations and feedback.
• **Interdepartmental Coordination:**
• Liaise with internal teams (sales, logistics, finance, technical) to ensure seamless service delivery.
• Act as a point of contact in the absence of upper management when required.
• **Payment & Account Management:**
• Monitor account receivables and coordinate follow-ups for timely payments.
• Maintain accurate records of contracts, client interactions, and project pipelines.