OTC Sales Development Representative

Overview

Role Overview

Prospecting & Pipeline Development

• Identify, engage, and qualify potential OTC clients across assigned regions and channels, including institutional accounts, trading firms, family offices, and high-net-worth individuals.
• Build and manage a healthy sales pipeline through cold outreach, referrals, industry events, and market research.
• Conduct initial discovery to understand client background, trading needs, settlement preferences, and volume potential.
• Move qualified opportunities through the sales cycle with urgency and commercial focus.
• Own and consistently achieve weekly, monthly, and quarterly sales targets for outreach activity, qualified leads, and new client conversions.

Deal Execution & Client Conversion

• Drive new clients from first conversation to onboarding and first trade on the OTC desk.
• Handle objections, negotiate terms, and close deals with a sense of urgency — speed matters in OTC.
• Coordinate with the Institutional Sales team on larger or more complex engagements, supporting handovers and early-stage deal support.
• Maintain accurate records in CRM and internal systems, tracking pipeline health and activity against targets.

Client Engagement & Volume Growth

• Stay close to active clients to encourage repeat trading and grow OTC volumes on the desk.
• Proactively re-engage dormant or low-activity accounts to reactivate trading and recover lost volume.
• Educate clients on the capabilities of our spot platform and OTC desk to maximize usage and stickiness.
• Feed market intelligence, client feedback, and competitive insights back to the team to sharpen our positioning.

Internal Collaboration

• Collaborate with compliance, operations, and onboarding teams to ensure smooth progression from lead to active client.
• Work closely with the Institutional Sales team to align on strategy, share learnings, and support broader business development initiatives.

Requirements

• 1–3 years of experience in sales development, business development, or a client-facing role within crypto, fintech, payments, or financial services.
• Proven ability to prospect, generate leads, and move opportunities through a sales pipeline.
• Track record of meeting or exceeding sales targets and KPIs.
• Strong communication skills and commercial awareness — comfortable speaking with professional and institutional clients.
• Resilient and persistent — you handle rejection well and keep dialing.
• Detail-oriented, organized, and reliable with CRM and follow-up discipline.
• Motivated, competitive, and eager to hit targets in a fast-paced environment.
• Strong verbal and written communication skills in English; Arabic is a plus.

Why Join Us?

• Work within a high-growth, industry-leading global financial institution.
• Competitive compensation and comprehensive benefits.
• Fast-paced environment with significant ownership and career advancement opportunities.
• Collaborative, diverse, and high-performance engineering culture.
• Opportunity to contribute to mission-critical trading applications used worldwide.
• *Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance.*