Order Writer/Merchandiser

Positively impact the customer experience at the retail store level by accurately assessing the deli service needs throughout the day and adjusting focus to meet changing needs.

Actively engage with the deli customers through timely and sincere acknowledgment, proactive companion selling, and product.

Develop Brand loyalty and grow Brand usage by providing recipe ideas to deli customers.

Build rapport with deli customers to create and maintain loyal fans of Boar’s Head Brand products.

Host a variety of in-store sampling and product pairing events focusing on product presentation.

Build awareness of Boar’s Head Brand premium delicatessen products by engaging consumers through product sampling

Actively promote Boar’s Head Brand products by educating consumers on flavor, nutritional information, quality, and complimentary products.

Possess a positive, energetic, and serving attitude

Provide behind-the-counter training to deli employees with a focus on exceptional customer service, product knowledge, product pairings, slicing techniques, etc.

Create a selling culture within the deli, mentor deli associates to become passionate about providing exceptional customer service

Set service case, ensuring the full product line is displayed in an appetizing manner

Maintain retail product presentations; ensure displays are fully stocked, clean, and visually pleasing, and each item is priced.

Update merchandising and marketing materials as required

Complete additional activities or special projects as assigned

Minimum Requirements

Physical Requirements

Ability to stand for a minimum of 4 hours

Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl

Ability to lift or carry objects weighing up to 40 lbs.; push or pull objects up to 300 lbs.

Working Conditions

Ability to work in a refrigerated/freezer environment

Job Requirements

High school diploma or equivalent

1+ years of experience as a Brand Concierge or 3 years of experience in retail sales, customer service, or a similar role.

Basic computer skills

Experience with food preparation is helpful but not required

Keep work area neat and clean; exhibit good food safety and sanitation practices at all times

Willingness to learn and operate a slicer

Must have own transportation and be willing to travel to different retail locations within assigned area

Ability to transport and set up a folding table, utensils, platters, etc.

Must have an internet-enabled cell phone