Order Management Specialist

· Managing all orders through order system, from the order placement stage to the delivery to the customers.

· Be proficient in the contents of contracts, manage the contract review process, and ensure its effectiveness and accuracy.

· Monitoring the production schedules of orders and liaise with relevant stake holders to ensure the ordering process is running smoothly, ensuring a seamless and timely delivery of all orders;

· Play a very important role, as the connecting point between the Sales Department, Logistic Department, Business Operation Department and our production Team in China.

· Provide receivables data and account statements to customers, reconcile accounts with customers, ensure the clarity of account receivable and ensure the correctness and timeliness of write-off, assist in achieving the required response rate.

· Assist to build and improve the system, and put forward suggestions to optimize the business process; support inventory management and sample tracking process.

· Following quality service standards and comply with procedures, rules and regulations;

· Ensuring high quality standards for internal and external audits;

· Assisting in the quarterly and annual stock counting and audit activities;

· Other duties as directed by the Team Manager.

· Min. a Bachelor degree

· Min. 1 year of recent relevant experience (new graduates eager to learn and grow are also encouraged to apply)

· Profound knowledge of MS Office Excel and Oracle systems

· Self-starter with ability to work with little supervision

· High accuracy and a strong sense of responsibility in this role are an absolute must

· Excellent problem solving and communication skills

· Ability to work under (time) pressure

· Fluent in Chinese Mandarin (written and spoken) and professional working proficiency in English (reading and writing).