Ops Risk Support Role

Role overview

Key responsibilities

• Lead and support people gathering risk information for properties of all types.
• Provide station-based support to crews, assure completed work, and plan and allocate visits.
• Train operational personnel to gather risk information under the Fire Services Act.
• Engage businesses and partners to share risk information and support operational incident resolution.
• Educate businesses and fire teams to ensure a shared understanding of risks.
• Assess firefighting hazards, understand protective measures, and support firefighter actions.
• Maintain operational risk and operational intelligence records for effective response.
• Support future improvements to operational risk reviews, displayed MDT tactical information, and the operational risk programme.

Shortlisting criteria

• Applicants must be competent in their current fire service role; developing firefighters are not eligible.
• Applicants must be operationally fit and able to meet the role's fitness and mobility requirements.
• Experience leading and managing diverse staff or tasks to ensure effective service delivery.
• Experience managing changing priorities and situations.
• Experience gathering risk information and using data storage systems.
• Experience communicating professionally with the public, partner agencies, and service providers.
• Experience leading, engaging, and motivating others within the Fire Service and externally.
• Experience applying relevant information to make decisions reflecting priorities and requirements.

Essential conditions

• Satisfactory references are required.
• DBS clearance is required.
• A fitness test and occupational health medical clearance apply to grey book applicants.
• Evidence of required qualifications must be provided on request.
• Applicants will either hold IOSH Managing Safely or receive training for it.

Skills and working style

• Basic software and IT equipment competence is required.
• Accuracy and attention to detail are important for the role.
• The role requires a calm, confident, and resilient approach to unpredictable or challenging situations.
• Interpersonal skills are needed to gain support and influence internal and external stakeholders.
• A reasonable level of physical fitness and mobility is necessary for building inspections and carrying equipment.