Operations Systems Analyst
Role Overview
This is a full-time career opportunity that can be remote within the Fulton Bank footprint as follows: DC, DE, MD, NJ, PA, VA .
The primary responsibility of this role is to lead and enable the execution of department level and or cross-functional initiatives as well as to support and manage systems and related technical projects for various operational business units.
Incumbents will lead review current practices and technical specifications in order to support current and future state business objective.
Activities will include documenting requirements, procedure updates, process mapping, develop and execute testing scripts, document the testing process, and collaborate with internal and external stakeholders to resolve systems and processing issues.
Required testing will include integration, end-to-end, regression and user-acceptance for highly-regulated, time-sensitive processing systems.
Incumbents will also manage special projects related to department objectives and systems initiatives.
Full Job Posting
Additional Responsibilities
- When managing or administering customer-facing systems or technology, troubleshoots issues and guides clients through resolution steps or escalates issues to internal teams as needed. Provides accurate and timely responses to client requests, ensuring high levels of client satisfaction.
- When managing or administering customer-facing or sales-focuses systems or applications, may work in collaboration with sales delivery and/or client implementation teams to solution and develop client technical and processing requirements, and then to implements those requirements within the system or application. May require interactions with client during requirements gathering.
Education
Bachelor's Degree or the equivalent experience. Specialty: Business related, Information Systems or other applicable. (Required)
Experience
3 or more years software systems testing and implementation in banking, or equivalent combination of leadership, project management, and testing experience. (Required)
Certifications
Lean and or Six Sigma certification. (Preferred)
Certified Test Manager (CTM). (Preferred)
This role may perform other job duties as assigned by the manager. Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates. This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.
To provide greater transparency to candidates, we share base salary ranges on all job postings regardless of state. We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. Specific compensation offered will be determined based on a combination of factors including the candidate’s knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary range may vary based on geographic location.
The salary range for this position is $64,700.00 - $107,900.00 annually.
Additional Compensation Components
- This job is eligible to participate in a short-term incentive compensation plan subject to individual and company performance.
- Additionally, as part of our Total Rewards program, Fulton Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account or health savings account depending on the medical plan chosen; dental and vision insurance; life insurance; 401(k) program with employer match and Employee Stock Purchase Plan; paid time off programs including holiday pay and paid volunteer time; disability insurance coverage and maternity and parental leave; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about your potential eligibility for these programs, please visit Benefits & Wellness | Fulton Bank .
- As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.
Requirements
- 3 or more years software systems testing and implementation in banking, or equivalent combination of leadership, project management, and testing experience. (Required)
About Fulton Bank
Regional financial services holding company based in Pennsylvania.
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